Chapter 14

Cause: You inserted the CD/DVD holder back into the storage area.

Errors

If the product has an error, the lights on the product might flash, or an error message might appear on your computer screen.

This section contains the following topics:

Product messages

File messages

General user messages

Paper messages

Power and connection messages

Print cartridge messages

Troubleshooting

Product messages

The following is a list of product-related error messages:

Carriage jam

Product stall error

Mechanism error

Carriage blocked

Firmware revision mismatch

Memory is full

Photo tray problem

Photo tray cannot engage

Photo tray cannot disengage

CD/DVD tray open

CD/DVD tray misaligned

Insert CD/DVD holder

Open CD/DVD tray

CD/DVD holder not found

CD/DVD not found

Scan errors

Unable to print

Product might not be correctly installed

Product was not found

Product could not find available scan destinations

Required software component was not found or was incorrectly installed

Error occurred while communicating with the product

Missing HP Photosmart Software

182 Troubleshooting

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HP C5500 manual Errors, Product messages