Contents
Memory card troubleshooting.................................................................................................
162
The Attention light blinks when I insert my memory card or storage device.....................
163
The product does not read the memory card...................................................................
164
The photos on the memory card do not transfer to my computer.....................................
165
Photos in a connected digital camera with PictBridge do not print...................................
167
Scan troubleshooting..............................................................................................................
Scan fails..........................................................................................................................
168
Text is incorrect or missing...............................................................................................
170
The scan feature does not work.......................................................................................
171
Copy troubleshooting..............................................................................................................
172
Nothing happens when I try to copy.................................................................................
Fit to Page is not working as expected............................................................................
174
The image is cropped when I make a borderless copy....................................................
175
A borderless copy has white space around the edges.....................................................
176
CD/DVD print troubleshooting................................................................................................
177
The product does not detect the CD/DVD holder.............................................................
The product does not detect a CD/DVD on the holder.....................................................
179
The product is printing on a non-printable area of my disc...............................................
180
The ink on the CD/DVD is not drying................................................................................
181
Errors......................................................................................................................................
182
Product messages............................................................................................................
File messages...................................................................................................................
230
General user messages...................................................................................................
232
Paper messages...............................................................................................................
237
Power and connection messages.....................................................................................
242
Print cartridge messages..................................................................................................
245
15 HP warranty and support
Warranty.................................................................................................................................
269
Print cartridge warranty information........................................................................................
Support process.....................................................................................................................
Before you call HP support.....................................................................................................
270
HP support by phone..............................................................................................................
Phone support period.......................................................................................................
271
Placing a call....................................................................................................................
After the phone support period.........................................................................................
Additional warranty options....................................................................................................
HP Quick Exchange Service (Japan).....................................................................................
272
HP Korea customer support...................................................................................................
Prepare the HP All-in-One for shipment.................................................................................
273
Remove the print cartridges before shipment...................................................................
Remove the control panel faceplate.................................................................................
Pack the HP All-in-One...........................................................................................................
274
16 Technical information
Specifications.........................................................................................................................
277
5
