Printing envelopes and cards . . . . . . . . . . . . . . . . . . . . . . . 5-10 Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . 5-11Printing on media of user-defined size . . . . . . . . . . . . . . 5-11Using the rear manual feed . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Using the Toolbox

Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1Printer Services tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Maintaining the printer

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2Cleaning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Aligning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3Replacing the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3Maintaining the ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Troubleshooting

Checking the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1Resolving printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1Unexpected printer shutdown . . . . . . . . . . . . . . . . . . . . . . . . 8-2Printer is not responding (nothing prints) . . . . . . . . . . . . . . . 8-2Printer light blinks alternating amber and green . . . . . . . . . . 8-3Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . 8-3Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4Blank page printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4Infrared printing does not work . . . . . . . . . . . . . . . . . . . . . . 8-4Something on the page is missing or incorrect . . . . . . . . . . . 8-5Placement of the text or graphics is wrong . . . . . . . . . . . . . . 8-5Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6Meaningless characters printed . . . . . . . . . . . . . . . . . . . 8-6Ink is smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7Ink is not filling the text or graphics completely . . . . . . . 8-7Faded or dull-colored output . . . . . . . . . . . . . . . . . . . . . 8-7Colors are printing as black and white . . . . . . . . . . . . . . 8-8 Colors do not line up properly . . . . . . . . . . . . . . . . . . . . 8-9

Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Print media is jammed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9Paper tray cannot be inserted . . . . . . . . . . . . . . . . . . . . . . 8-12 Paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12

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HP Color Inkjet cp1700 manual Using the Toolbox, Maintaining the printer, Troubleshooting