Message | Explanation | Recommended Action |
[COLOR] INK CARTRIDGE MISSING
The printer cannot detect the ink cartridge because it is missing, improperly installed, or defective.
Open the ink cartridge door and check for a missing, incompatible, or improperly installed cartridge. Reinstall or replace the cartridge as appropriate. If the error persists, contact HP customer support.
[COLOR] INK IS LOW | The specified ink cartridge is |
| running low on ink. |
If the print quality is insufficient, replace the ink cartridge.
[COLOR] INK CARTRIDGE | The expiration date for the | Replace the ink cartridge. |
EXPIRED | specified ink cartridge has |
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| passed. |
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REPLACE [COLOR] | The printer detects a faulty |
PRINTHEAD | printhead. |
Remove the printhead, make sure the protective film has been removed from the printhead, and then reinstall it and try to print. If the error persists, remove the printhead and use a dry,
[COLOR] PRINTHEAD MISSING
The printer cannot detect the printhead because it is missing, improperly installed, or defective.
Open the printhead cover and check for a missing, incompatible, or improperly installed printhead. Reinstall or replace the printhead as appropriate. If the error persists, contact HP customer support.
BAD INK CARTRIDGE OR | The printer detects a faulty ink | Follow the instructions in the |
PRINTHEAD | cartridge or printhead. | printer message. |
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INCOMPATIBLE [COLOR] | The printhead is incorrect. | Replace it with the correct |
PRINTHEAD |
| printhead. |
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LOAD [MEDIA TYPE] | Printer requires media of a | Follow the instructions in the |
[MEDIA SIZE] in | specific type and size to be | printer message. |
[TRAY] | loaded in specified paper tray. |
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PRESS RESUME TO |
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CONTINUE |
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ENWW |
