1Remove all media from the output tray.
2Open the top cover to locate the jam. When you lift the top cover, the carriage should return to its position on the right side of the printer.
3If the carriage does not return to the right side of the printer, turn the printer off.
Do not stick your hands in the printer when the printer is on and the carriage is stuck.
4Free any wrinkled media and pull the sheet towards you through the top of the printer.
5If the jammed media is not in the interior of the printer, lift the output tray and check for a paper jam in Tray 1. If you cannot locate the jam in Tray 1, proceed to step 6.
a If the media is jammed in Tray 1, pull out Tray 1.
b Pull the paper towards you as shown in the diagram.
cLower the output tray and reposition Tray 1.
ENWW |
