Chapter 12

covering the ink nozzles, carefully remove the tape from the print cartridges. Do not touch the ink nozzles or the copper-colored contacts.

Troubleshooting

1Copper-colored contacts

2Plastic tape with pink pull tab (must be removed before installing)

3Ink nozzles under tape

For more information, see:

Replace the print cartridges

Cause: The protective plastic tape was only partially removed from the print cartridge.

Ink is spraying the inside of the HP All-in-One when I print a photo

Solution: Make sure you load photo paper in the input tray before you print a borderless print job.

Cause: The borderless print settings require photo paper to be loaded in the input tray. You are using the wrong paper type.

Copy troubleshooting

Use this section to solve these copy problems:

•Nothing happens when I try to copy

•Parts of the original do not appear or are cut off

•The printout appears enlarged on the page

•The printout is blank

•A borderless copy has white space around the edges

124 Troubleshooting