9.Repeat if necessary for the other print cartridge.

10.Gently close the print cartridge door and plug the power cord into the back of the product.

Cause: The print cartridge contacts needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution 3: Replace the print cartridges

Solution: Replace the print cartridges that are experiencing the problem. If only one of the print cartridges is experiencing the problem, you can also remove it and print using ink-backup mode.

NOTE: During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as copying or scanning an original). For more information, see Use ink-backup mode.

Cause: One or both of the print cartridges were having a problem.

Troubleshooting

Errors 203