Chapter 12
Troubleshooting
(continued)
On light | Paper | Check | Paper | Descriptio | Solution |
| light | Type | n |
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| Cartridge | lights |
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| light |
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Blink faster | Off | Off | 1 On, | The HP All- | Wait for the HP |
for 3 |
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| 1 Off | finish. | |
seconds |
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| busy. |
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and then |
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On |
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Blink for 20 | Off | Off | 1 On, | Scan was | Make sure the computer is |
seconds |
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| 1 Off | pressed, | turned on, the HP |
and then |
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| and there | software is installed, and the | |
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On |
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| was no | computer is connected to the |
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| response | HP |
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| from the | cable. |
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| computer. |
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On | Blinking | Off | 1 On, | The HP All- | Load paper and press any |
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| 1 Off | button. | |
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| out of |
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| paper. |
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| The HP All- | Clear the paper jam, and |
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| press any button. | |
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| a paper |
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| jam. |
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| Change the paper in the tray | |
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| setting does | or the size setting in the |
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| not match | software. |
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| the paper |
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| size |
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| detected in |
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| the input |
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| tray. |
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On | Off | Blinking | 1 On, | Raise the door to close it. | |
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| 1 Off | cartridge |
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| door is |
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| open. |
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| The print | Install or remove and reinsert |
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| cartridges | print cartridges. |
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| are missing |
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| or not |
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| seated |
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| correctly. |
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| The tape | Remove print cartridge, |
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| was not | remove tape, and reinsert |
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| removed | print cartridge. |
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| from the |
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| cartridge. |
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| The print | The print cartridge might not |
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| cartridge is | be supported for use in the |
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| not | HP |
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| intended for | Supplies chapter in the User |
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| use in this | Guide. |
134 Troubleshooting