Chapter 12

Troubleshooting

(continued)

On light

Paper

Check

Paper

Descriptio

Solution

 

light

Print

Type

n

 

 

 

Cartridge

lights

 

 

 

 

light

 

 

 

Blink faster

Off

Off

1 On,

The HP All-

Wait for the HP All-in-One to

for 3

 

 

1 Off

in-One is

finish.

seconds

 

 

busy.

 

 

 

 

 

and then

 

 

 

 

 

On

 

 

 

 

 

 

 

 

 

 

 

Blink for 20

Off

Off

1 On,

Scan was

Make sure the computer is

seconds

 

 

1 Off

pressed,

turned on, the HP All-in-One

and then

 

 

and there

software is installed, and the

 

 

 

On

 

 

 

was no

computer is connected to the

 

 

 

 

response

HP All-in-One with a USB

 

 

 

 

from the

cable.

 

 

 

 

computer.

 

 

 

 

 

 

 

On

Blinking

Off

1 On,

The HP All-

Load paper and press any

 

 

 

1 Off

in-One is

button.

 

 

 

out of

 

 

 

 

 

 

 

 

 

 

paper.

 

 

 

 

 

 

 

 

 

 

 

The HP All-

Clear the paper jam, and

 

 

 

 

in-One has

press any button.

 

 

 

 

a paper

 

 

 

 

 

jam.

 

 

 

 

 

 

 

 

 

 

 

Paper-size

Change the paper in the tray

 

 

 

 

setting does

or the size setting in the

 

 

 

 

not match

software.

 

 

 

 

the paper

 

 

 

 

 

size

 

 

 

 

 

detected in

 

 

 

 

 

the input

 

 

 

 

 

tray.

 

 

 

 

 

 

 

On

Off

Blinking

1 On,

Print

Raise the door to close it.

 

 

 

1 Off

cartridge

 

 

 

 

door is

 

 

 

 

 

 

 

 

 

 

open.

 

 

 

 

 

 

 

 

 

 

 

The print

Install or remove and reinsert

 

 

 

 

cartridges

print cartridges.

 

 

 

 

are missing

 

 

 

 

 

or not

 

 

 

 

 

seated

 

 

 

 

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

The tape

Remove print cartridge,

 

 

 

 

was not

remove tape, and reinsert

 

 

 

 

removed

print cartridge.

 

 

 

 

from the

 

 

 

 

 

print

 

 

 

 

 

cartridge.

 

 

 

 

 

 

 

 

 

 

 

The print

The print cartridge might not

 

 

 

 

cartridge is

be supported for use in the

 

 

 

 

not

HP All-in-One. See the Order

 

 

 

 

intended for

Supplies chapter in the User

 

 

 

 

use in this

Guide.

134 Troubleshooting