Get started, Find other resources for the product | HP J4660

1 Get started

This guide provides details about how to use the device and to resolve problems.

•Find other resources for the product

•Understand the device parts

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource	Description	Location
Setup poster	Provides illustrated setup	A printed version of the
	information.	document is provided with
		the device.
Readme file and release notes	Provide late-breaking	Included on the Starter CD.
	information and
	troubleshooting tips.

Toolbox (Microsoft®	Provides access to
Windows®)	maintenance services.
	For more information, see
	Toolbox (Windows).
HP Printer Utility (Mac OS)	Contains tools to configure
	print settings, calibrate the
	device, clean the ink
	cartridges, print the
	configuration page, order
	supplies online, and find
	support information from the
	Web site.
	For more information, see HP
	Printer Utility (Mac OS).
Device control panel	Provides status, error, and
	warning information about
	operations.
Logs and reports	Provides information about
	events that have occurred.
Self-Test diagnostic page	• Device information:
	ƕ	Product name
	ƕ	Model number
	ƕ	Serial number
	ƕ	Firmware version
		number

• Number of pages printed from the trays and accessories

The Toolbox is typically installed with the device software as an available installation option.

The HP Printer Utility is typically installed with the device software.

For more information, see Device control panel buttons and lights.

For more information, see Monitor the device.

For more information, see Understand the self-test report.

Get started

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HP J4660 manual Get started, Find other resources for the product, Resource Description Location

Contents

HP Officejet J4500 All-in-One series HP Officejet J4500 All-in-One series Hewlett-Packard Company notices Safety informationAccessibility Copyright informationPage Contents Fax CopyScan Configure and manage Maintain and troubleshoot Support and warranty HP supplies and accessories Regulatory information Device specifications Resource Description Location Get startedFind other resources for the product Ink levels Ink cartridge health status Understand the device partsFront view Resource Description Back view Printing supplies area Label Low ink indicatorDevice control panel buttons and lights Connection information Device control-panel message types Use the deviceUse device control panel menus To change settings from the device control panel Change device settingsError messages Critical error messages Use the HP photo and imaging software Use the HP Solution Center WindowsTo change settings from the HP Solution Center Windows To open the HP Photosmart Software on a Windows computer Load originals To load an original in the document feeder tray Load an original on the scanner glassLoad an original in the automatic document feeder ADF To load an original on the scanner glass Select print media Tips for selecting and using print media Transparencies Understand specifications for supported mediaCards and envelopes Photo media Standard media sizes Understand supported sizesMedia size Photo media EnvelopesCards Capacity Understand supported media types and weightsTray Type Weight Main tray Paper 60 to 105 g/m2 Other media Media Left Right Top Bottom Margin Tray Type Weight Capacity Envelopes 75 to 90 g/mSet minimum margins To load main tray Click the Paper/Features tabLoad media Print on special and custom-sized media Click Manage Custom Sizes in the Paper Size pull-down menu Print borderlessTo set a custom media size a. Click the Custom button To print on special or custom-sized media Mac OS Open the Paper Type/Quality panel Click Properties or SetupTo print a borderless document Windows To print a borderless document Mac OS Set up a speed-dial group Set up speed-dial entriesSet up fax numbers as speed-dial entries or groups Set up speed-dial entries Print and view a list of speed-dial entries Print Change print settingsChange default settings for all future jobs Windows To change the settings Change settings Mac OS Cancel a print job To make a copy from the device control panel CopyMake copies from the device control panel Set the copy paper size Change the copy settingsSet the number of copies Set the copy paper type Paper type Device control panel setting To change the copy quality from the device control panel Change copy speed or quality To resize a document from the device control panel Resize an original to fit onto letter or A4 paperCopy a legal-size document onto letter paper To copy a legal-size document onto letter paper Adjust the lightness and darkness of your copyTo adjust the copy contrast from the device control panel Enhance blurred areas of your copy To copy an overexposed photo from the device control panel Cancel a copy jobEnhance light areas of your copy To copy a blurred document from the device control panel Scan an original Scan Scan from a WIA-compliant program Scan from a TWAIN-compliant or a WIA-compliant programScan from a TWAIN-compliant program Edit a scanned photo or graphic Change scan settingsCancel a scan job Edit a scanned original Send a fax Fax To send a basic fax from the device control panel Send a basic faxSend a fax manually from a phone To send a fax manually from an extension phone Send a fax using monitor dialing To send a fax from memory Send a fax from memorySchedule a fax to send later To schedule a fax from the device control panel To cancel a scheduled faxTo send a fax to multiple recipients using group speed dial Send a fax to multiple recipients Send a color original or photo fax Change the fax resolution and Lighter / Darker settings Change the Lighter / Darker setting Change the fax resolutionTo change the resolution from the device control panel To change the ECM setting from the device control panel Send a fax in Error Correction ModeSet new default settings To set new default settings from the device control panel To receive a fax manually Receive a faxReceive a fax manually Off Set up backup faxTo set backup fax from the device control panel On Error Only To reprint faxes in memory from the device control panel Reprint received faxes from memoryPoll to receive a fax To forward faxes from the device control panel Forward faxes to another numberSet the paper size for received faxes Add numbers to the junk fax list Set automatic reduction for incoming faxesBlock junk fax numbers To set automatic reduction from the device control panel To remove numbers from the list of junk fax numbers Receive faxes to your computer Activate Fax to PC Select Settings, and then select Fax to PC Setup WizardModify Fax to PC settings To modify Fax to PC settings from the device control panel Select the Fax to PC Settings tab Change fax settingsConfigure the fax header To modify Fax to PC settings from the Solution Center Change the answer ring pattern for distinctive ring Set the answer mode Auto answerSet the number of rings before answering To set the dial type Set the fax error correction modeTo set the fax error-correction mode Set the dial type To set the fax speed from the device control panel Set the redial optionsSet the fax speed To set the redial options Fax over the Internet Test fax setupTo test fax setup Print fax confirmation reports To enable fax confirmationUse reports Print and view the fax log Print fax error reportsTo set the device to print fax error reports automatically To view the fax log from the HP photo and imaging software Cancel a faxTo cancel a fax To cancel a number you are dialing Windows Configure and manageManage the device Monitor the device Toolbox Windows Administer the deviceUse device management tools Toolbox tabs Open the Toolbox HP Printer Utility panels Information and Support panel Understand the self-test reportHP Printer Utility Mac OS To open the HP Printer Utility from the HP Device Manager Set up faxing for the device Countries/regions with a parallel-type phone system Set up faxing parallel phone systems Choose the correct fax setup for your home or office Select your fax setup case Recommended fax setup for serial-type phone systems Recommended fax setup for parallel-type phone systems Case a Separate fax line no voice calls received To set up the device with a separate fax lineOther equipment/services To set up the device with DSL Case B Set up the device with DSL Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the device with a distinctive ring service Case F Shared voice/fax line with voice mail To set up the device with a shared voice/fax line To set up the device with voice mail To set up the device with a computer dial-up modem Set up the device with a computer dial-up modem To set up the device with a computer DSL/ADSL modem Set up the device with a computer DSL/ADSL modem Shared voice/fax with computer dial-up modem Case H Shared voice/fax line with computer modem Back of the device Shared voice/fax with computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine 10 Example of a parallel splitter 11 Back view of the device Page Telephone wall jack To set up the device with a computer DSL/ADSL modem 12 Example of a parallel splitter Serial-type fax setup To install the software Configure the device Windows To connect the device Connect the device before installing the softwareShare the device on a locally shared network To install the software Configure the device Mac OS To share the device among computers running Mac OS Uninstall and reinstall the softwareTo uninstall from a Windows computer, method To uninstall from a Windows computer, method Uninstall and reinstall the software Supported ink cartridges Maintain and troubleshootWork with ink cartridges Replace the ink cartridges Handle the ink cartridges To replace the ink cartridges Page Align the ink cartridges Printer Toolbox appears Printer Toolbox appears Click the Device Services tab Clean the ink cartridgesTo clean the ink cartridges from the device control panel To clean the ink cartridges from the HP Photosmart Software HP Printer Utility Mac OS Clean the ink cartridge contactsClick Clean the ink cartridges To clean the ink cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Store printing supplies To insert an ink cartridge into the ink cartridge protector Clean the deviceClean the scanner glass To clean the scanner glass Clean the automatic document feeder Clean the exterior To clean the rollers or separator pad Chapter General troubleshooting tips and resources Device shuts down unexpectedly Solve printing problemsError message appears on control-panel display Blank or partial page printed Device is not responding nothing printsDevice takes a long time to print Something on the page is missing or incorrect Placement of the text or graphics is wrong Device prints half a page, then ejects the paper Check the page-orientation settingPoor print quality and unexpected printouts Check the type of media loaded in the device Common poor quality printout problemsMeaningless characters print Check the paper quality Check the document file Check the print settingsInk is smearing Ink is not filling the text or graphics completely Colors are printing as black and white Check the print modeCheck the paper type setting Output is faded or dull colored Lines or dots are missing from text or graphics Solve paper-feed problemsPrintout shows bleeding colors Colors do not line up properly Multiple pages are being picked up Media is not picked up from a trayMedia is not coming out correctly Pages are skewing Copies are blank Solve copy problemsNo copy came out Copy defects are apparent Documents are missing or fadedSize is reduced Copy quality is poor Paper mismatch Error messages appear Check the software Solve scan problemsScanner did nothing Scan takes too long Check the originals Part of the document did not scan or text is missingText cannot be edited Scanned image is skewed crooked Image quality is better when printedScanned image quality is poor Original is a second-generation photo or picture Blank pages Solve fax problemsScan defects are apparent Take steps to improve the scan quality Fax test failed Fax Hardware Test failed Solution Solve fax problems 131 Phone Cord Connected to Correct Port on Fax test failed Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off Hook Device is having problems sending and receiving faxes Solution Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Solve fax problems 139 Device cannot send faxes, but can receive faxes Solution Color faxes do not print Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough To extend your phone cord Check the hardware connections Troubleshoot installation issuesHardware installation suggestions Computer cannot receive faxes Fax to PC Check the device to ensure the following Software installation suggestionsVerify installation preliminaries Check the computer system To clear a paper jam from the rear door Clear jamsClear paper jams To clear a paper jam in the automatic document feeder Avoid paper jams HP media HP supplies and accessoriesOrder printing supplies online Supplies Support and warranty Hewlett-Packard limited warranty statement Before you call Obtain electronic supportObtain HP telephone support Telephone support numbers Support processHP support by phone Phone support period Call HP Korea customer support Additional warranty options HP Quick Exchange Service Japan To remove ink cartridges before shipment Prepare the device for shipmentRemove the ink cartridges before shipment To pack the device Pack the devicePage Processor and memory specifications Device specificationsPhysical specifications Product features and capacities Minimum requirements System requirementsDevice memory Operating system compatibility Scan specifications Print specificationsCopy specifications Fax specifications Electrical specifications Environmental specifications Regulatory information FCC statement FCC statement Toxic and hazardous substance table Noise emission statement for Germany 163 Appendix D Hinweis für Benutzer des deutschen Telefonnetzwerks Australia wired fax statement Declaration of conformity Regulatory model number Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Energy Star notice Index Symbols/NumericsPage Page OCR Page Page Twain Page Podręcznik użytkownika