Clean the area around the ink nozzles | HP J4660 manual

Chapter 8

7.Clean only the copper-colored contacts. Allow the ink cartridges to dry for approximately ten minutes.

1 Copper-colored contacts

2 Ink nozzles (do not clean)

8.Slide the ink cartridge back into the slot. Push the ink cartridge forward until it clicks into place.

9.Repeat if necessary for the other ink cartridge.

10.Gently close the ink cartridge door and plug the power cord into the back of the device.

Clean the area around the ink nozzles

If the device is used in a dusty environment, a small amount of debris might accumulate inside the device. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the ink cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here.

NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the ink cartridges by using the device control panel or the software you installed with the HP All-in-One.

106 Maintain and troubleshoot

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HP J4660 manual Clean the area around the ink nozzles

Contents

HP Officejet J4500 All-in-One series HP Officejet J4500 All-in-One series Copyright information Safety informationAccessibility Hewlett-Packard Company noticesPage Contents Fax CopyScan Configure and manage Maintain and troubleshoot HP supplies and accessories Support and warranty Device specifications Regulatory information Resource Description Location Get startedFind other resources for the product Resource Description Understand the device partsFront view Ink levels Ink cartridge health status Printing supplies area Back view Label Low ink indicatorDevice control panel buttons and lights Connection information Device control-panel message types Use the deviceUse device control panel menus Critical error messages Change device settingsError messages To change settings from the device control panel Use the HP photo and imaging software Use the HP Solution Center WindowsTo change settings from the HP Solution Center Windows Load originals To open the HP Photosmart Software on a Windows computer To load an original on the scanner glass Load an original on the scanner glassLoad an original in the automatic document feeder ADF To load an original in the document feeder tray Tips for selecting and using print media Select print media Photo media Understand specifications for supported mediaCards and envelopes Transparencies Standard media sizes Understand supported sizesMedia size Photo media EnvelopesCards Other media Understand supported media types and weightsTray Type Weight Main tray Paper 60 to 105 g/m2 Capacity Media Left Right Top Bottom Margin Tray Type Weight Capacity Envelopes 75 to 90 g/mSet minimum margins Print on special and custom-sized media Click the Paper/Features tabLoad media To load main tray To print on special or custom-sized media Mac OS Print borderlessTo set a custom media size a. Click the Custom button Click Manage Custom Sizes in the Paper Size pull-down menu To print a borderless document Mac OS Click Properties or SetupTo print a borderless document Windows Open the Paper Type/Quality panel Set up speed-dial entries Set up speed-dial entriesSet up fax numbers as speed-dial entries or groups Set up a speed-dial group Print and view a list of speed-dial entries To change the settings Change print settingsChange default settings for all future jobs Windows Print Cancel a print job Change settings Mac OS To make a copy from the device control panel CopyMake copies from the device control panel Set the copy paper size Change the copy settingsSet the number of copies Paper type Device control panel setting Set the copy paper type Change copy speed or quality To change the copy quality from the device control panel To resize a document from the device control panel Resize an original to fit onto letter or A4 paperCopy a legal-size document onto letter paper Enhance blurred areas of your copy Adjust the lightness and darkness of your copyTo adjust the copy contrast from the device control panel To copy a legal-size document onto letter paper To copy a blurred document from the device control panel Cancel a copy jobEnhance light areas of your copy To copy an overexposed photo from the device control panel Scan Scan an original Scan from a WIA-compliant program Scan from a TWAIN-compliant or a WIA-compliant programScan from a TWAIN-compliant program Edit a scanned original Change scan settingsCancel a scan job Edit a scanned photo or graphic Fax Send a fax To send a basic fax from the device control panel Send a basic faxSend a fax manually from a phone Send a fax using monitor dialing To send a fax manually from an extension phone To send a fax from memory Send a fax from memorySchedule a fax to send later Send a fax to multiple recipients To cancel a scheduled faxTo send a fax to multiple recipients using group speed dial To schedule a fax from the device control panel Change the fax resolution and Lighter / Darker settings Send a color original or photo fax Change the Lighter / Darker setting Change the fax resolutionTo change the resolution from the device control panel To set new default settings from the device control panel Send a fax in Error Correction ModeSet new default settings To change the ECM setting from the device control panel To receive a fax manually Receive a faxReceive a fax manually On Error Only Set up backup faxTo set backup fax from the device control panel Off To reprint faxes in memory from the device control panel Reprint received faxes from memoryPoll to receive a fax To forward faxes from the device control panel Forward faxes to another numberSet the paper size for received faxes To set automatic reduction from the device control panel Set automatic reduction for incoming faxesBlock junk fax numbers Add numbers to the junk fax list Receive faxes to your computer To remove numbers from the list of junk fax numbers To modify Fax to PC settings from the device control panel Select Settings, and then select Fax to PC Setup WizardModify Fax to PC settings Activate Fax to PC To modify Fax to PC settings from the Solution Center Change fax settingsConfigure the fax header Select the Fax to PC Settings tab Change the answer ring pattern for distinctive ring Set the answer mode Auto answerSet the number of rings before answering Set the dial type Set the fax error correction modeTo set the fax error-correction mode To set the dial type To set the redial options Set the redial optionsSet the fax speed To set the fax speed from the device control panel Fax over the Internet Test fax setupTo test fax setup Print fax confirmation reports To enable fax confirmationUse reports Print and view the fax log Print fax error reportsTo set the device to print fax error reports automatically To cancel a number you are dialing Cancel a faxTo cancel a fax To view the fax log from the HP photo and imaging software Monitor the device Configure and manageManage the device Windows Toolbox Windows Administer the deviceUse device management tools Open the Toolbox Toolbox tabs To open the HP Printer Utility from the HP Device Manager Understand the self-test reportHP Printer Utility Mac OS HP Printer Utility panels Information and Support panel Set up faxing for the device Set up faxing parallel phone systems Countries/regions with a parallel-type phone system Choose the correct fax setup for your home or office Select your fax setup case Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Case a Separate fax line no voice calls received To set up the device with a separate fax lineOther equipment/services Case B Set up the device with DSL To set up the device with DSL Case D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax line To set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modem Back of the device Shared voice/fax with computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine 10 Example of a parallel splitter 11 Back view of the device Page Telephone wall jack To set up the device with a computer DSL/ADSL modem 12 Example of a parallel splitter Serial-type fax setup Configure the device Windows To install the software To connect the device Connect the device before installing the softwareShare the device on a locally shared network Configure the device Mac OS To install the software To share the device among computers running Mac OS Uninstall and reinstall the softwareTo uninstall from a Windows computer, method To uninstall from a Windows computer, method Uninstall and reinstall the software Supported ink cartridges Maintain and troubleshootWork with ink cartridges Handle the ink cartridges Replace the ink cartridges To replace the ink cartridges Page Align the ink cartridges Printer Toolbox appears To clean the ink cartridges from the HP Photosmart Software Clean the ink cartridgesTo clean the ink cartridges from the device control panel Printer Toolbox appears Click the Device Services tab To clean the ink cartridge contacts Clean the ink cartridge contactsClick Clean the ink cartridges HP Printer Utility Mac OS Clean the area around the ink nozzles To clean the area around the ink nozzles Store printing supplies To clean the scanner glass Clean the deviceClean the scanner glass To insert an ink cartridge into the ink cartridge protector Clean the exterior Clean the automatic document feeder To clean the rollers or separator pad Chapter General troubleshooting tips and resources Device shuts down unexpectedly Solve printing problemsError message appears on control-panel display Blank or partial page printed Device is not responding nothing printsDevice takes a long time to print Placement of the text or graphics is wrong Something on the page is missing or incorrect Device prints half a page, then ejects the paper Check the page-orientation settingPoor print quality and unexpected printouts Check the paper quality Common poor quality printout problemsMeaningless characters print Check the type of media loaded in the device Ink is not filling the text or graphics completely Check the print settingsInk is smearing Check the document file Output is faded or dull colored Check the print modeCheck the paper type setting Colors are printing as black and white Colors do not line up properly Solve paper-feed problemsPrintout shows bleeding colors Lines or dots are missing from text or graphics Pages are skewing Media is not picked up from a trayMedia is not coming out correctly Multiple pages are being picked up Copies are blank Solve copy problemsNo copy came out Copy quality is poor Documents are missing or fadedSize is reduced Copy defects are apparent Error messages appear Paper mismatch Scan takes too long Solve scan problemsScanner did nothing Check the software Check the originals Part of the document did not scan or text is missingText cannot be edited Original is a second-generation photo or picture Image quality is better when printedScanned image quality is poor Scanned image is skewed crooked Take steps to improve the scan quality Solve fax problemsScan defects are apparent Blank pages Fax Hardware Test failed Solution Fax test failed Solve fax problems 131 Phone Cord Connected to Correct Port on Fax test failed Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off Hook Solution Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Solve fax problems 139 Device cannot send faxes, but can receive faxes Solution To extend your phone cord Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough Color faxes do not print Computer cannot receive faxes Fax to PC Troubleshoot installation issuesHardware installation suggestions Check the hardware connections Check the computer system Software installation suggestionsVerify installation preliminaries Check the device to ensure the following To clear a paper jam from the rear door Clear jamsClear paper jams To clear a paper jam in the automatic document feeder Avoid paper jams Supplies HP supplies and accessoriesOrder printing supplies online HP media Support and warranty Hewlett-Packard limited warranty statement Before you call Obtain electronic supportObtain HP telephone support Phone support period Support processHP support by phone Telephone support numbers Additional warranty options HP Quick Exchange Service Japan Call HP Korea customer support To remove ink cartridges before shipment Prepare the device for shipmentRemove the ink cartridges before shipment Pack the device To pack the devicePage Product features and capacities Device specificationsPhysical specifications Processor and memory specifications Operating system compatibility System requirementsDevice memory Minimum requirements Fax specifications Print specificationsCopy specifications Scan specifications Environmental specifications Electrical specifications Regulatory information FCC statement FCC statement Noise emission statement for Germany Toxic and hazardous substance table 163 Appendix D Australia wired fax statement Hinweis für Benutzer des deutschen Telefonnetzwerks Regulatory model number Declaration of conformity Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Energy Star notice Symbols/Numerics IndexPage Page OCR Page Page Twain Page Podręcznik użytkownika