User Guide M375 M475
Page
User Guide
Copyright and License
Trademark Credits
Conventions used in this guide
Conventions used in this guide
Table of contents
Use the product with Mac
107
139
145
161
169
229
245
248
297
285
287
299
306
319
Product basics
Product comparison
Copy
CE903A CE863A CE864A Control-panel display
Print
CE903A CE863A CE864A Scan
Fax
Environmental features
Accessibility features
Product views
Front view
Back view
Interface ports
Serial number and model number location
Control panel layout
Buttons on the Home screen
Control panel help system
Control panel menus
Setup Menu
HP Web Services menu
Menu item Description
Reports menu
Quick Forms menu
Menu item Sub-menu item Description
Fax Setup menu
Menu item Sub-menu item Description
Single
Advanced Setup Fax Resolution Standard Fine
Distinctive Ring All Rings
Double
Stamp Faxes
Billing Codes
Extension Phone
Private Receive
System Setup menu
Two-sided
Product Security
Disable Fax
Off Supply Settings Black Cartridge Very Low Setting Prompt
USB Flash Drive
Low Threshold Cyan Enter percentage Magenta
Color Cartridges Very Low Setting Stop
Print Black
Yellow
Courier Font Regular
Store Usage Data On Supply
Not on Supply
Dark Color Copy
Service menu
Install Off
Restore
Defaults HP Smart
Network Setup menu
Menu item Sub-menu item
Https Enforcement Yes
Sets the product so that it communicates only with Web
Function specific menus
Copy menu
Multi-Page Copy
Fax menu
Jobs
Allows you to cancel pending fax
Displays pending fax jobs,
Opens the Fax Setup menu
Scan menu
View and Print Photos
USB Flash Drive
Print Documents
Scan to USB Drive
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Software for Windows
HP PCL 6 driver
Supported operating systems and printer drivers for Windows
Select the correct printer driver for Windows
HP UPD PS driver
Select the correct printer driver for Windows
Upd
UPD installation modes
HP Universal Print Driver UPD
Change the default settings for all print jobs
Change print job settings for Windows
Priority for print settings
Change the product configuration settings
Windows Vista
Remove the printer driver from Windows
Windows XP
Windows
Other Windows components and utilities
Supported utilities for Windows
Software for other operating systems
Software
Use the product with Mac
Supported operating systems and printer drivers for Mac
Install software for Mac operating systems
Software for Mac
Install the software
Install software for Mac computers on a wired network
Configure the IP address
Install software for Mac computers on a wireless network
Remove the printer driver from Mac operating systems
Priority for print settings for Mac
Connect the product to a wireless network using a USB cable
Change the product configuration settings
Change printer-driver settings for Mac
Change the default settings for all print jobs
HP Utility for Mac
Software for Mac computers
Supported utilities for Mac
HP Embedded Web Server
HP ePrint
AirPrint
Basic print tasks with Mac
Cancel a print job with Mac
Create and use printing presets with Mac
Change the paper size and type with Mac
Print a cover page with Mac
Create a printing preset
Use printing presets
Use watermarks with Mac
Use automatic duplex printing
Print multiple pages on one sheet of paper with Mac
Print on both sides of the page duplex printing with Mac
Print on both sides manually
Set the color options with Mac
Use AirPrint
Fax with Mac
Scan with Mac
Solve problems with Mac
Connect the product with Windows
HP Smart Install for Windows direct connections USB
HP Smart Install for Windows wired networks
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CD installation
Connect with USB
Supported network protocols
Install the product on a wired network with Windows
Connect to a network with Windows
Obtain the IP address
Install the software
Connect the product to a wireless network using WPS
Connect the product to a wireless network using a USB cable
Configure IP network settings with Windows
View or change network settings
Set or change the product password
100TX Full
Link speed and duplex settings
Setting Description
Paper and print media
Understand paper use
Media type Do not
Understand paper use
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Supported paper sizes
1Supported paper and print media sizes
Size Dimensions Tray Automatic duplex Printing
Paper type Weight Capacity1 Paper orientation
Supported paper types and tray capacity
Paper type Weight Capacity
Media type Weight Capacity1 Paper orientation
With the top edge at the back
Load paper trays
Load Tray
Load Tray 2 or optional Tray
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Load the document feeder
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Paper use Configure the product
Configure trays
Configure trays
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Color Cartridge number Part number
Print cartridges
Print cartridge information
Supplies views
Print cartridge views
Manage print cartridges
Change settings for print cartridges
Print when a print cartridge is at estimated end of life
Print with EconoMode
Recycle supplies
Store and recycle supplies
HP anticounterfeit Web site
Print-cartridge storage
Replacement instructions
Replace the print cartridges
Replacement instructions
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Check the print cartridges
Solve problems with supplies
Type of print cartridge Steps to resolve the problem
Print the Supplies Status
Section
Interpret the Print Quality
Inspect the print cartridge for damage
Repeating defects
Black Cartridge Low
10.100X Supply Memory Error
Interpret control panel messages for supplies
Black in wrong position
Cyan in wrong position
Genuine HP supply installed
Cyan Cartridge Low
Cyan Very Low
Magenta Cartridge Low
Install color cartridge
Incompatible color
Magenta in wrong position
Replace color
Remove shipping lock from color cartridge
Remove shipping locks from cartridges
Unsupported color Press OK to continue
Used supplies in use
Used color installed, to accept press OK
Used color in use
Yellow Cartridge Low
Yellow Very Low
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Print tasks
Cancel a print job
Basic print tasks with Windows
Open the printer driver with Windows
Get help for any printing option with Windows
Use a printing shortcut with Windows
Save custom print settings for reuse with Windows
Change the number of print copies with Windows
Create printing shortcuts
Select an existing shortcut as a base
Improve print quality with Windows
Select the page size with Windows
Select the paper tray with Windows
Select a custom page size with Windows
Select the paper type with Windows
Print on both sides duplex with Windows
Print on both sides manually with Windows
Automatically print on both sides with Windows
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Print multiple pages per sheet with Windows
Select page orientation with Windows
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Set color options with Windows
Touch the Enable Web Services button
Use HP ePrint
Print on preprinted letterhead or forms with Windows
Additional print tasks with Windows
Print colored text as black grayscale with Windows
Additional print tasks with Windows
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Print the first or last page on different paper with Windows
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Scale a document to fit page size with Windows
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Add a watermark to a document with Windows
Create a booklet with Windows
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Walk-up USB printing
Jpeg
Walk-up USB printing
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Color
Adjust color
Change the color theme for a print job
Change the color options
Manual color options
Neutral Grays
Setting description Setting options Edge Control
Halftone
Use the HP EasyColor option
Match colors to your computer screen
Copy
Multiple copies
Use copy functions
Copy
Copy a multiple-page original
Copy identification cards
Cancel a copy job
Reduce or enlarge a copy
Collate a copy job
Make color or black and white copies
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Check the scanner glass for dirt and smudges
Print or copy edge-to-edge
Adjust the lightness or darkness for copies
Define custom copy settings
Restore copy default settings
Set the paper size and type for copying on special paper
Copy photos
Copy mixed size originals
Copy on both sides
Copy on both sides automatically duplex models only
Copy on both sides manually
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Scan
Use scan functions
Scan by using HP Scan software Windows
Scan by using other software
Scan methods
Scan from a TWAIN-compliant program
Cancel a scan
Scan by using optical character recognition OCR software
Scan from a WIA-compliant program
Scan settings
Scanner resolution and color
Color
Resolution and color guidelines
Setting Recommended use
Scan quality
Scan a photo
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12 Fax
Connect fax to a telephone line
Set up fax
Install and connect the hardware
Connect additional devices
Set up fax
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Set up fax with a telephone answering machine
Set up fax with an extension phone
Use the control panel to set the fax time, date, and header
Configure fax settings
Setup for stand-alone fax
Use the HP Fax Setup Wizard
Use of common localized letters in fax headers
Use phone-book data from other programs
Use the phone book
Use the control panel to create and edit the fax phone book
Create and edit speed-dial entries
Delete phone book entries
Use speed dials
Create and edit group-dial entries
Manage group-dial entries
Delete speed-dial entries
Delete group-dial entries
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Set special dialing symbols and options
Set fax settings
Send fax settings
Set the dial-tone detection
Set the redial-on-busy option
Set autoredial and the time between redials
Set tone-dialing or pulse-dialing
Set the redial-on-no-answer option
Set the default light/dark contrast setting
Set light/dark and resolution
Set the redial-on-communication-error option
Set resolution settings
Cover-page templates
Set billing codes
Set fax forwarding
Receive fax settings
Set the answer mode
Block or unblock fax numbers
Set the number of rings-to-answer
Set distinctive ring
Type of telephone line
Use autoreduction for incoming faxes
Set fax reprint settings
Set the fax sounds volume
Set stamp-received faxes
Set the private receive feature
Set the alarm volume, phone-line volume, and ring volume
Set fax polling
Fax software
Cancel a fax
Use fax
Use fax on a DSL, PBX, or Isdn system
Use fax on a VoIP service
DSL
Send a fax
Fax memory
Delete faxes from memory
Fax from the flatbed scanner
Fax from the document feeder
Use speed dials and group-dial entries
Send a fax from the software
Send a fax from the software
Send a fax with confirmation
Schedule a fax to be sent later
Use access codes, credit cards, or calling cards
Send faxes internationally
Receive a fax
Print a stored fax when the private receive feature is on
Turn on the Allow Fax Reprint feature
Print a fax
Receive faxes when fax tones are audible on the phone line
Reprint faxes
Solve fax problems
Fax troubleshooting checklist
Solve fax problems
Document feeder door is open. Canceled fax
Fax error messages
Communication error
Fax is busy. Canceled send
Fax receive error
Fax is busy. Redial pending
Fax Send error
Fax storage is full. Canceling the fax receive
No dial tone
Fax storage is full. Canceling the fax send
No fax answer. Canceled send
No fax answer. Redial pending
No fax detected
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Code number Description
View and interpret fax error codes
Troubleshoot fax codes and trace reports
Fax logs and reports
Fax trace report
Print all fax reports
Print individual fax reports
Set the fax-error-correction mode
Change error correction and fax speed
Set the fax error report
Communication error. message appears
Solve problems sending faxes
An error message displays on the control panel
Change the fax speed
Open the Advanced Setup menu
No dial tone
Fax is busy. message appears
No fax answer. message appears
Fax storage is full. message appears
Scanner error
Document feeder paper jam
Faxes can be received, but not sent
Unable to use fax functions from the control panel
Unable to use speed dials
Unable to use group dials
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Fax has a dedicated phone line
Solve problems receiving faxes
Fax does not respond
An answering machine is connected to the product
Voice mail is available on the fax line
Answer Mode setting is set to the Manual setting
Telephone handset is connected to the product
Product is connected to a DSL phone service
Product uses a fax over IP or VoIP phone service
No fax detected. message appears
Open the Advanced Setup menu Open the Fax Resolution menu
Cannot send or receive a fax on a PBX line
Sender receives a busy signal
Fax is received but does not print
Solve general fax problems
Faxes are sending slowly
Fax quality is poor
Fax cuts off or prints on two pages
Open the Default Paper Size menu
Regulatory information and warranties
Fax
Manage and maintain
Print information pages
Prints a page that helps solve problems with print quality
Open the HP Embedded Web Server
HP Embedded Web Server features
Use the HP Embedded Web Server
Assign a system password
Use HP Web Jetadmin software
Product security features
Set sleep delay
Economy settings
Powersave modes
Print with EconoMode
Set the Auto Power Down delay
Archive print
Install memory DIMMs
Install memory DIMMs
Install memory DIMMs
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Enable memory
Check Dimm installation
Memory allocation
Clean the scanner glass strip and platen
Clean the product
Clean the paper path
Clean the paper path from the product control panel
Clean the document feeder pickup rollers and separation pad
Clean the touch screen
Product updates
Solve problems
Self help
Check the control panel for error messages
Problem-solving checklist
Check that the product power is on
Test print functionality
Test the fax receiving functionality
Test copy functionality
Test the fax sending functionality
Try sending a print job from a computer
Restore the factory-set defaults
Factors that affect product performance
Product picks up multiple sheets of paper
Paper feeds incorrectly or becomes jammed
Product does not pick up paper
Prevent paper jams
Paper feeds incorrectly or becomes jammed 251
Clear jams
Jam locations
Clear jams from the document feeder
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Clear jams in Tray
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Clear jams in Tray
Clear jams in the fuser area
Clear jams in the output bin
Clear jams in the duplexer duplexing models only
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Change the paper type setting for Mac
Use the correct paper type setting in the printer driver
Change the paper type setting for Windows
Improve print quality
Adjust color settings in the printer driver
Change the color theme for a print job
Change the color options
Use paper that meets HP specifications
Print a cleaning
Calibrate the product to align the colors
Print the Supplies Status
Interpret the Print Quality
Use the printer driver that best meets your printing needs
HP UPD PCL
Improve print quality for copies
Product does not print or it prints slowly
Product does not print
Product prints slowly
Solve walk-up USB printing problems
File does not print from the USB storage accessory
Solve network problems
Solve product connectivity problems
Solve direct-connect problems
Poor physical connection
Computer is unable to communicate with the product
Computer is using the incorrect IP address for the product
Computer or workstation might be set up incorrectly
Product is disabled, or other network settings are incorrect
Solve wireless network problems
Wireless connectivity checklist
Solve wireless network problems
Cannot connect more computers to the wireless product
Network does not appear in the wireless networks list
Wireless network is not functioning
Properties
Solve product software problems with Windows
Problem Solution
Solve product software problems with Mac
Printer driver is not listed in the Print & Fax list
Print job was not sent to the product that you wanted
Software troubleshooting
Hardware troubleshooting
Supplies and accessories
Part number Cartridge number Description
Order parts, accessories, and supplies
Part numbers
Service and support
Hewlett-Packard limited warranty statement
HP Product Duration of Limited Warranty
Hewlett-Packard limited warranty statement 289
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Data stored on the print cartridge
End User License Agreement
Transfer
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OpenSSL
Customer support
LJColorMFPM475
Product specifications
Recommended Operating Storage
Physical specifications
Product Height Depth Width Weight
Regulatory information
Environmental product stewardship program
Power consumption
FCC regulations
Protecting the environment
Plastics
Toner consumption
Paper use
HP LaserJet print supplies
Multiple returns more than one cartridge
Return and recycling instructions
United States and Puerto Rico
Single returns
Non-U.S. returns
Paper
Material restrictions
Chemical substances Material Safety Data Sheet Msds
For more information
Declaration of conformity
Supplementary Information
For regulatory topics only
Boise, Idaho USA
October
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Declaration of conformity wireless models 309
Vcci statement Japan Power cord instructions
Safety statements
Laser safety
Power cord statement Japan
EMC statement Korea Laser statement for Finland
Luokan 1 laserlaite
GS statement Germany
Restriction on Hazardous Substances statement Ukraine
New Zealand Telecom Statements
Additional statements for telecom fax products
EU Statement for Telecom Operation
Additional FCC statement for telecom products US
Telephone Consumer Protection Act US
Industry Canada CS-03 requirements
Additional statements for telecom fax products 315
Additional statements for wireless products
Korean statement
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Index
USB
DSL
Help
Isdn
USB
PBX
Quality
Unix
WPS
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Page
CE863-90907* *CE863-90907