d.Open the Error Correction menu.

e.Select the Off setting.

Print the Fax Activity Log report from the control panel to determine if the error occurs with a specific fax number.

a.Touch the Fax button, and then touch the Fax Menu button.

b.Open the Fax Reports menu.

c.Open the Fax Activity Log menu.

d.Select the Print Log Now option.

If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box.

The Fax storage is full. message appears

Turn the product off then on.

Print all of the faxes, and then have the sender resend the fax.

Ask the sender to divide a large fax job into smaller sections, and then fax them individually.

Make sure that the resolution of the sending fax machine is not set to the Photo setting or the Superfine setting.

a.From the Home screen, touch the Setup button.

b.Open the Fax Setup menu.

c.Open the Advanced Setup menu.

d.Open the Fax Resolution menu.

e.Select the correct setting.

Cancel all fax jobs or clear the faxes from memory.

The Fax is busy. message appears

The product cannot receive a fax while attempting to send one. Cancel the fax send and try sending at a later time.

Allow the product to try sending the fax again.

ENWW

Solve fax problems 223

Page 239
Image 239
HP M375, M475 manual Open the Advanced Setup menu Open the Fax Resolution menu