Calibrate the product to align the colors
If the printed output has colored shadows, blurry graphics, or areas that have poor color, you might need to calibrate the product to align the colors. Print the Diagnostics Page from the Reports menu on the control panel to check the color alignment. If the blocks of color on that page are not aligned with each other, you need to calibrate the product.
1.On the product control panel, open the System Setup menu.
2.Open the Print Quality menu, and select the Color Calibration item.
3.Select the Calibrate Now option.
Check the print cartridges
Check each print cartridge, and replace it if necessary, if you are having any of the following problems:
●The printing is too light or seems faded in areas.
●Printed pages have small unprinted areas.
●Printed pages have streaks or bands.
NOTE: If you are using a draft print setting, the printing might appear light.
If you determine that you need to replace a print cartridge, print the Supplies Status Page to find the part number for the correct genuine HP print cartridge.
Type of print cartridge | Steps to resolve the problem | |
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| |
Refilled or remanufactured print | Hewlett Packard Company cannot recommend the use of | |
cartridge | new or remanufactured. Because they are not HP products, HP cannot influence | |
| their design or control their quality. If you are using a refilled or remanufactured | |
| print cartridge and are not satisfied with the print quality, replace the cartridge with | |
| a genuine HP cartridge. | |
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Genuine HP print cartridge | 1. | The product control panel or the Supplies Status page indicates Very Low |
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| status when the cartridge has reached the end of its estimated life. Replace |
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| the print cartridge if print quality is no longer acceptable. |
| 2. | Print a Print Quality Page from the Reports menu. If streaks or marks are in |
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| one color on the page, you might have a defect in that color cartridge. See |
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| the instructions in this document for interpreting the page. Replace the print |
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| cartridge if necessary. |
| 3. | Visually inspect the print cartridge for damage. See the instructions that |
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| follow. Replace the print cartridge if necessary. |
| 4. | If printed pages have marks that repeat several times at the same distance |
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| apart, print a cleaning page. If this does not solve the problem, use the |
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| repetitive defects ruler in this document to identify the cause of the problem. |
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266 Chapter 14 Solve problems | ENWW |