Recommended action
If you are using the Private Receive feature, print all received faxes to regain some memory.
If you still need more memory, clear faxes from memory. Open the Service menu. In the Fax Service menu, select the Clear Saved Faxes option.
Fax storage is full. Canceling the fax send.
Description
During the fax job, the memory filled. All pages of the fax have to be in memory for a fax job to work correctly. Only the pages that fit into memory were sent.
Recommended action
Cancel the current job. Turn the product off, and then turn it on again. Try sending the job again.
If the error reoccurs, cancel the job and turn the product off and then on a second time. The product might not have enough memory for some jobs.
No dial tone.
Description
The product could not detect a dial tone.
Recommended action
Check for a dial tone on the phone line by touching the Start Fax button.
Unplug the telephone cord from both the product and the wall and replug the cord.
Make sure that you are using the telephone cord that came with the product.
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line 
port.
Plug the product phone cord into a jack for another phone line.
Check the phone line by using the Run Fax Test option from the Service menu on the control panel.
If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box.
No fax answer. Canceled send.
Description
Attempts to redial a fax number failed, or the Redial if No Answer option was turned off.
Recommended action
Call the recipient to ensure that the fax machine is on and ready.
ENWW | Solve fax problems 205 |