System Reporter 2.8

3PAR System Reporter User’s Guide

for Email Alerts on page 7.9) you may leave all entries in this screen blank. If you want to be able to configure System Reporter to generate email alerts, you must enter the IP address or name of the SMTP server, the user name and password if the SMTP server requires authentication, and the SMTP originator name (the mailbox name that the email appears to be from). This information is stored in the sampleloop_config.tcl file in the System Reporter installation directory. Click Next to continue.

NOTE: In addition to configuring the SMTP parameters for alerts, it is also used for sending an email when the "If there is a problem with sampling, send email to this address" option is set through the Sampling Policies settings (see Configuring Sampling Policies on page 7.2 for details).

NOTE: Some firewalls or antivirus software may prevent the 3PAR System Reporter sampler service (an executable named sampleloop.exe) from connecting to the SMTP server. Ensure that the security software allows this executable to connect to the SMTP server. To check if the connection is working, create an alert as described in Adding an Alert Rule on page 7.9 that will always generate an alert on a high-resolution table. Then check that email was received. If email was not received, check for error information in the sampleloop.log file (see Troubleshooting the Sampling Components on page 11.2).

10Click Next and then, when prompted, click Finish.

The 3PAR System Reporter Installer window closes.

11On the Windows Control Panel, open Administrative Tools and then Services.

12In the Services window, locate the entry for 3PAR System Reporter sampler and verify that the Status is Started.

Installing or Upgrading the System Reporter Tools

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