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System Reporter 2.8 | 3PAR System Reporter User’s Guide |
11.4 Troubleshooting the Web Server Components
Errors generated by the Apache HTTP Server are logged in the errors.log file in the logs directory (default location on Windows is C:\Program Files\Apache Group\Apache2\logs and the default location on Linux is /var/log/httpd).
11.5 Troubleshooting the Excel Client
This section contains troubleshooting information for the System Reporter Excel client.
■If clicking on a button displays handles for resizing the button, the security level of Excel has been set too high and macro code is not being allowed to execute. Change the security level to medium or low (see Setting the Security Level for Excel on page 4.7) and reopen the workbook.
■If you see a warning containing "internal state was inconsistent", the code has detected an inconsistency and has tried to recover, but may not be able to. If errors continue, go to the 3PAR menu and click Reset All. If errors persist, close and reopen the workbook. Entering and exiting Excel's design mode can cause these inconsistencies and should be avoided.
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■If Microsoft Office Excel encounters an internal problem and needs to close (Figure
Troubleshooting the Web Server Components | 11.5 |