Checking for Voicemail Messages While Roaming

When you are roaming off the Nationwide Sprint Network, you may not receive on-device notification of new voicemail messages. Callers can still leave messages, but you will need to periodically check your voicemail for new messages if you are in a roaming service area for an extended period of time.

1.Press the Talk key to display the Phone screen.

2.Enter 1, the area code, and then your phone number.

3.Press the Talk key again to call your voicemail.

4.When you hear your voicemail greeting, tap on the Phone keypad.

5.Enter your passcode at the prompt and follow the voice prompts.

When you return to the Nationwide Sprint Network, voicemail notification will resume as normal.

Setting Roaming Options for Your Device

You can set roaming options for your device to better control your roaming costs.

1.On the Phone screen, tap Menu > Options... > CDMA Services tab.

— or —

Tap Start > Settings > All Settings > Personal tab > Phone > CDMA Services tab.

2.Select Roaming, and then tap Get Settings. The Phone: Roaming screen then appears where you can set options such as the roaming mode as well as Call Guard notification and Data Roam Guard notifications.

Choosing a Roaming Mode

On the Phone: Roaming screen, you can enable or disable roaming by choosing one of the following modes:

Sprint Only to prevent roaming on other networks.

Automatic to seek service on the Nationwide Sprint Network. When Sprint service is unavailable, your device searches for an alternate system.

Using Call Guard

Your device has two ways of alerting you when you are roaming off the Nationwide Sprint Network: the onscreen roaming icon and Call Guard. Call Guard makes it easy to manage your roaming by requiring an extra step before you can place or answer a roaming call. (This additional step is not required when you make or receive calls while on the Nationwide Sprint Network)

To turn Call Guard on or off:

On the Phone: Roaming screen, select On or Off.

Note

Call Guard is turned off by default on your phone.

 

Automatic speed recognition (ASR) and speed dialing are not available when you are roaming with Call Guard

 

 

enabled.

 

 

 

To place roaming calls with Call Guard on:

1.Press the Talk key to display the Phone screen.

2.Enter 1, the area code, and then the seven-digit number. After entering the number, press the Talk key.

3.A pop-up message then appears, informing you that roaming rates will apply. Tap Dismiss to close the message, and then tap 1 to place the call.

138 Section 3A. Sprint Service Features: The Basics

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HTC Pro2 Checking for Voicemail Messages While Roaming, Setting Roaming Options for Your Device, Choosing a Roaming Mode