Sprint Operator Services

Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.

From the Phone screen, tap .

For more information or to see the latest in products and services, visit us online at www.sprint.com.

6Section 1A. Setting Up Service

Page 16

Image 16

HTC Pro2 manual Sprint Operator Services

Contents

User Guide HTC Touch Pro2 Consejo Table of Contents 2D. Using Phone Features Sprint Service 2G. microSD Card 3B. Web and Data Services 3C. Entertainment TV and Music Safety, Regulatory, and Warranty Information IndexPage Introduction User Guide NotePage Getting Started Setting Up Service Setting Up Your DeviceInstalling the Battery Setting Up Service Activating Your Device Turning the Device On for the First Time Setting Up Your Voicemail Sprint Account PasswordsAccount User Name and Password Voicemail Password Making Your First Call Getting Help Sprint Operator Services Your Device Device Basics Device Basics Top and Front Panels Left, Right, and Bottom Panels Inside the Box Back Panel Using Your Device’s Battery and Charger Turning the Power OnTurning the Power Off Switching to Sleep Mode When Not In Use Installing and Removing the Battery Charging the BatteryTo install the battery To remove the battery Battery Saving Tips Navigating on Your DeviceFinger gestures Touchingor tapping Finger-panning Finger-zoomingTo scroll left and right Using the Zoom Bar Stylus Home Screen Start Screen 3 4 Status Icons Notifications Screen To set a single volume Adjusting the VolumeQuick Menu To adjust the system and ring volumes separately Tap Start Settings Sound Using the Getting Started Application Connecting Your Device to a ComputerActiveSync Disk Drive Entering Text Sliding Qwerty Keyboard vs. Onscreen KeyboardsSliding Qwerty Keyboard Entering Text Onscreen Keyboards Other Input Methods Adjusting the LCD Screen Angle Using the Sliding Qwerty KeyboardKeys on the Sliding Qwerty Keyboard Using the Full Qwerty Layout To enter text using the Full Qwerty layout To enter accented characters Using the Phone Keypad To enter text using the Phone keypad Using Predictive Mode To enter text using Predictive modeTo customize Predictive mode settings To add a word to the XT9 dictionary To switch to Numeric and Symbol mode Using Numeric and Symbol ModeTo automatically switch to the letter keyboard layout TouchFLO 3D Home Screen TouchFLO 3DTouchFLO 3D Switching Between Tabs on the Home Screen Navigating the Home screen in Landscape Mode Customizing Home Screen Tabs Home World Clock To change your local time, date and time zone Tap Done Alarm Clock Setting Up My Contact CardTo set an alarm People Adding and Selecting Favorite Contacts Creating New ContactsTo add favorite contacts To select a favorite contact All Contacts Screen Browsing the Contacts List Facebook Updates and Events Checking for ContactsWho Have Facebook Updates and EventsTap the Updates and Events tab Contact Details Screen Checking a Single Contact’s Facebook Updates and Events Reconnecting to FacebookChanging Your Status in Facebook Logging Out From Facebook Checking and Reading Email MailMaking Calls Directly from an Email Message Messages Making Calls Directly from a Text Message Creating an Appointment CalendarViewing and Managing Your Appointments Internet Navigating the Web Setting Up Push Internet Push Internet SettingsTo change the auto update time for your push Web pages To enable or disable Push Internet Setting an Album as a Favorite Photos and Videos Sprint Music Playing Music Library Types of Playlists Sprint NavigationTo play back a playlist To watch a preset channel Sprint TV On the Weather tab, touch Menu Settings WeatherTo add a city On the Weather tab, touch Menu Add Location Adding Stock Quotes StockViewing Stock Information Settings Using Phone Features Using Phone FeaturesDisplaying Your Phone Number Making Calls from the Phone Screen Calling a Phone Number or Contact Configuring Global Smart Dialing Using Global Smart DialingGlobal Smart Dialing International Calls Calling Voicemail To mute the ringing sound without rejecting the call To reject the call In-Call Options Ending a CallPutting a Call on Hold Swapping Between Two Calls Muting the Microphone During a Call Turning On and Off the SpeakerphoneTurning Noise Reduction On or Off Call History Checking Missed CallsMissed Call Notification To make a call using Speed Dial Speed DialStraight Talk Making a Call from a Text Message From the TouchFLO 3D Mail Tab or Inbox Making a Call from an Email MessageFrom an Open Email Making a Call from a Meeting Request or Reminder Enabling or Disabling Airplane Mode Tap Start Settings Communications to open the Comm ManagerTurning the Phone On and Off Turning On the Speakerphone During a Call To access and change settings for domestic phone services Phone ServicesOn the Personal tab, tap Phone Cdma Services tab Synchronizing Information With Your Computer About SynchronizationWays to Synchronize Synchronizing Information With Your Computer Setting Up Windows Mobile Device Center on Windows Vista Setting Up Synchronization in Windows Mobile Device Center Using Windows Mobile Device Center Setting Up ActiveSync on Windows XPSetting Up Synchronization in ActiveSync Starting and Stopping Synchronization Synchronizing With Your ComputerSpecifying What Information Is Synchronized Synchronizing via Bluetooth Troubleshooting Sync Connection ProblemsTap Menu Connect via Bluetooth Add a device Synchronizing Music and Video Contacts, Calendar, and Tools ContactsAdding New Contacts Contacts, Calendar, and Tools Managing Contacts To group similar contactsTap Categories To find a contact on your device To send contact information via Bluetooth Creating AppointmentsTo open the Calendar screen To schedule an appointment Calendar Screen Viewing AppointmentsSending Appointments Sending a Meeting Request To create a note Tap Start All Programs Notes. In the note list, tap NewTo draw in a note To record a voice note Calculator TasksBasic Calculator To display the Scientific Calculator Scientific CalculatorTo use the Scientific Calculator To access the Comm Manager Comm Manager Adobe Reader LE To open Adobe Reader LE Tap Start All Programs Adobe Reader LE To search for text in the document To use Microsoft Office Mobile Microsoft Office MobileTap Start Office Mobile Opening Jetcet Presentation Jetcet PresentationCreating a New Presentation Displaying the Presentation To save the presentationTo display the presentation as a slideshow To exit the slideshow Automatic Speech Recognition ASR To use ASRTo place a call To open a program Voice Recorder To send a voice recording via Bluetooth To access WorldCard MobileWorldCard Mobile Business Card Scanner To rename or move a recording Jetcet Print Wireless Printing Application To set up a printerTo open Jetcet Print Tap Start All Programs Jetcet Print Using a microSD Card on Your Device MicroSD CardInserting the microSD Card Removing the microSD card Tap Start Settings All Settings Managing the microSD CardCopying Files to the microSD Card Encrypting files on the microSD Card Using Your Device as a USB Drive To use your microSD card as a USB flash drive Bluetooth Using BluetoothBluetooth Modes Turning Bluetooth On and Making Your Device Visible Bluetooth Partnerships Connecting a Bluetooth Hands-free or Stereo HeadsetCreating a Bluetooth Partnership Accepting a Bluetooth Partnership Sending and Receiving Information Using Bluetooth To send a file to another Bluetooth-enabled device Tap Start File Explorer To change the folder for saving received files Printing via BluetoothTo print a picture Experiencing Multimedia Taking Photos and VideosCapture Modes Experiencing Multimedia Zooming Supported File Formats Auto Focus Using FocusTouch Focus Experiencing Multimedia 101 Capturing Photo or Recording VideoTo use Touch Focus Onscreen Controls and Indicators Setting Advanced Options Menu PanelNavigating the Advanced Screen Experiencing Multimedia 103 Settings on the Advanced Options Screen Viewing Photos and Videos Launching AlbumExperiencing Multimedia 105 To open Album Album Screen Viewing a Photo Viewing a Photo Slideshow Experiencing Multimedia 107To view the next or previous photo in the album To zoom in or out on an photo Playing Back Video Closing Album Using Windows Media Player Mobile Updating the LibraryPlaying Video or Audio Files Playback Screen Synchronizing Content Manually to Your Device Synchronizing Content to Your Device AutomaticallySynchronizing Video and Audio Files Troubleshooting PlaylistsExperiencing Multimedia 111 To save a new playlist Using Audio Booster To use an Equalizer presetTo create a custom equalizer preset To open Audio Booster Using MP3 Trimmer Experiencing Multimedia 113To trim the MP3 file Tap Start All Programs MP3 Trimmer To manage files on your device using File Explorer Managing Your DeviceCopying and Managing Files Managing Your Device Settings on Your Device Personal TabManaging Your Device 115 Buttons System Tab Connections Tab Managing Your Device 117 Display Settings Changing Basic SettingsDevice Name Sound Settings Using Task ManagerManaging Your Device 119 To close running programs from the Task Manager To configure the Exit buttonTo add a running program to the exclusive list Managing Your Device 121 Connecting to an External DisplayTo connect the device to an external display Managing Memory Protecting Your DeviceAdding and Removing Programs Soft Reset Resetting Your DeviceManaging Your Device 123 To perform a hard reset Hard ResetClearing Storage Windows Update To set up Windows UpdateTo check for updates To change Windows Update optionsPage Sprint Service Sprint Service Features The Basics Setting Up Your VoicemailVoicemail Voicemail Notification Sprint Service Features The Basics 129 Retrieving Your Voicemail Messages Using Expert Mode Voicemail Menu KeyVoicemail-to-Voicemail Message Forwarding Extended Absence Greeting Sprint Service Features The Basics 131 Text Messaging SMSCreating a New Text Message From the TouchFLO 3DHome Screen Composing and Sending a Text Message Copying and Pasting TextFrom the Messaging Screen From the Contacts List Sprint Service Features The Basics 133 Managing Threaded Text MessagesTo reply to a text message To delete a message in the thread Video and Picture Messaging MMS Creating and Sending Video and Picture MessagesTo reply to a text message with an MMS message To compose a picture or video message Sprint Service Features The Basics 135 Viewing and Replying to Video and Picture MessagesTo view a received video or picture message To reply to a video or picture message Call Waiting Using Caller IDCall Forwarding Sprint Service Features The Basics 137 Making a Three-Way CallRoaming Recognizing the Roaming Icon on the Display Screen Setting Roaming Options for Your Device Choosing a Roaming ModeUsing Call Guard Checking for Voicemail Messages While Roaming Using Data Roam Guard Sprint Service Features The Basics 139To use data services when Data Roam Guard is active To answer incoming roaming calls with Call Guard on Ways of Connecting to the Internet Web and Data ServicesWeb and Data Services Connecting via Wi-Fi Connecting to a Wireless Network for the First TimeTurning Wi-Fi On and Off Checking Wireless Network Status Getting Started With Data Services Data ServicesSaving Battery Power While Using Wi-Fi Your User Name Connecting to Data Services Connecting to Data Services Using a Web BrowserConnecting to Data Services from the Connections Screen Web and Data Services 143 Disconnecting from Data Services Connecting to Data Services from the Comm ManagerData Connection Status Icons Using Opera Mobile Web and Data Services 145Navigating the Web Opening Opera Mobile and Entering a Web Address Viewing Web Pages Searching for Information on the WebChanging the Screen Orientation Using Internet Explorer Mobile Web and Data Services 147Opera Mobile Menu Zooming In or Out of a Web Viewing a Web page Using Finger Gestures Copying Text from a WebSaving an Image from a Web Browser Menu Using Windows Live Setting Up Windows LiveWeb and Data Services 149 To set up Windows Live for the first time Windows Live Messenger Web and Data Services 151 Launching Messenger and SigningStarting and Ending Conversations Tap Start All Programs Messenger Installing Google Mobile App Adding Windows Live ContactsTap Menu Add new contact To add a Windows Live contact in Windows Mobile Contacts Web and Data Services 153 Displaying the Google Mobile App Using RSS Hub Subscribing to and Organizing News ChannelsTo subscribe to news channels Tap Start RSS Hub, and then tap Continue Web and Data Services 155 To add new channelsTo filter the channels in the display To manage channel categories Viewing Headlines Sharing the Headline Link Accessing Sprint Instant Messaging Web and Data Services 157 Setting Up an Internet Email Account Email MessagingTypes of Email Accounts Synchronizing Outlook Email with the Computer Creating and Sending an Email Message Web and Data Services 159Filtering the Inbox Message List Viewing and Replying to Email Messages To view an email messageTo download a complete email message To download file attachments Web and Data Services 161 Customizing Email SettingsSynchronizing Email Setting Up an Exchange Server Connection Working With Company Email and Meeting Appointments Automatic Synchronization Using Direct Push Web and Data Services 163Starting Synchronization Working With Company Email Instant Email Download Using Fetch Mail Scheduled SynchronizationSearching for Email on the Exchange Server Tap Search Web and Data Services 165 Managing Meeting RequestsFlagging Your Messages Out-of-office Auto-reply When Viewing a Received Outlook Email Message Finding Contacts in the Company DirectoryTo view the list of meeting participants Tap Start All Programs Calendar Using Your Device As a Modem Setting Up Your Device as a USB ModemUsing Your Device as a Bluetooth Modem Web and Data Services 167 Using Remote Desktop Mobile To configure the remote desktop displayEnding the Modem Connection To connect to a remote computer Entertainment TV and Music Your Sprint TV Channel OptionsPlaying a Video or Audio Clip Entertainment TV and Music 169 Entertainment TV and Music TV FAQsAre the videos that I’m viewing live videos? Accessing the Sprint Music Store Music Sprint Music StorePurchasing and Downloading Music Entertainment TV and Music 171 Backing Up Your Downloaded Music Files Receiving an Incoming Call While Playing Music To access streaming content via the Web browser To configure streaming video connection settingsStreaming Media Entertainment TV and Music 173 YouTube Introducing the YouTube ScreenTo open YouTube Tap Start All Programs YouTube Using the Program Guide Searching VideosWatching Videos Entertainment TV and Music 175 Bookmarks HistoryTo view Bookmarks To add a video into Bookmarks Using Nascar Sprint Cup Mobile for the First Time Nascar Sprint Cup MobileEntertainment TV and Music 177 Tap Start Nascar Mobile Menu Bar Nascar Sprint Cup Mobile Home ScreenNavigating the Menu Bar Menu Bar Icons Entertainment TV and Music 179 Using NFL Mobile Live for the First Time NFL Mobile LiveNFL Central Screen Tap Start NFL Mobile Entertainment TV and Music 181 GPS Navigation Guidelines and Preparation for Using GPSGPS Navigation Using Sprint Navigation Downloading Satellite Data via QuickGPSDownload Options GPS Navigation 183 Using Sprint Navigation Using Sprint Navigation for the First TimeMain Screen Entering an Address GPS Navigation 185 Windows Live Search To open Live SearchTap Start Live Search To find a location GPS Navigation 187 Sprint Worldwide Wireless Service Sprint Worldwide Wireless ServiceTo activate Sprint Worldwide service Your SIM Card Sprint Worldwide Wireless Service 189 Removing Your SIM Card Using Your Device in GSM Mode EnteringGSMModeMakingandAnsweringCallsinGSMMode CallingEmergencyNumbersinGSMMode Configuring Global Smart Dialing in GSM Mode Direct Dial in GSM ModeSprint Worldwide Wireless Service 191 Plus + Code Dialing and Global Smart Dialing Calling the United States from Another Country in GSM Mode Calling Other Countries in GSM ModeRetrieving Voicemail Messages International Data Roaming Getting Started with Data Services Accessing Your Email and Data Services on Cdma NetworksSprint Worldwide Wireless Service 193 Tap Start Settings Menu Phone Network Mode Using Your SIM Card’s PhoneBook Adding Entries Using Windows Mobile ContactsAdding Entries Using SIM Manager Adding Entries to the SIM PhoneBook Copying Entries Using Windows Mobile Contacts Copying Entries Using SIM ManagerSprint Worldwide Wireless Service 195 Copying Contacts Entries to the SIM PhoneBook Deleting SIM PhoneBook Entries Copying Text Messages to the SIM CardTo delete some entries from the SIM Phonebook To delete all SIM Phonebook entries Setting GSM Services Options Using Call Barring GSMSprint Worldwide Wireless Service 197 To configure GSM services options From a landline phone when outside the United States Contacting SprintWhile in the United States While traveling outside the United States Services Sprint Worldwide Wireless Service 199Caller ID Call Waiting To select a GSM data service for a specific country Selecting a NetworkViewing Your Preferred Networks To add a new preferred network Safety, Regulatory, and Warranty Information Important Safety Information Important Health Information and Safety PrecautionsElectrical Safety Safety Precautions for Proper Grounding Installation Important Safety Information 203 Safety Precautions for Direct SunlightPrevention of Hearing Loss Safety in Aircraft Road SafetySafety Precautions for RF Exposure Environment Restrictions General Precautions Important Safety Information 205Hearing Aids Nonionizing Radiation Important Safety Information When Driving Additional Safety InformationImportant Safety Information 207 When Using Your Device Near Other Electronic Devices General Safety Important Safety Information 209Turn Off Your Device Before Flying Turn Off Your Device in Dangerous Areas Antenna Safety Battery Safety Important Safety Information 211 Use the Correct External Power SourceAdapter/Charger Regulatory Notices Regulatory Agency IdentificationsFederal Communication Commission Interference Statement Regulatory Notices Regulatory Notices 213 Radiation Exposure Statement SAR Information Https//fjallfoss.fcc.gov/oetcf/eas/reports/GenericSearch.cfm Body-worn Operation PacemakersOther Medical Devices Regulatory Notices 215 Weee Notice RoHS Compliance Warranty, Disclaimers and Other Notices Manufacturer’s WarrantyMonth Limited Warranty Warranty, Disclaimers and Other Notices Warranty, Disclaimers and Other Notices Warranty Disclaimer Privacy RestrictionsWeather Disclaimer Limitation of Damages Copyright, Trademark, and Properietary Notices Copyright, Trademark, and Properietary Notices Index IndexA2DP GSM Sensor SIM Phonebook Sleep Mode Vibrate Video Capture Mode Voice Command Voice Recorder Weather Tab TouchFLO 3D