Scheduled Synchronization

If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook email messages and information.

1.In ActiveSync on your device, tap Menu > Schedule.

2.Select a shorter time interval in the Peak times box for you to be able to receive emails more frequently. (Peak times usually refer to your working hours when email volume is high).

3.Select a longer interval in the Off-peak times box.

Tip

To set the days and hours that make up your peak and off-peak times, tap the peak times link at the bottom of the screen.

Instant Email Download Using Fetch Mail

The FetchMail feature downloads an entire email message immediately without the need for you to perform a full Send/Receive action. This limits the download to just the email message that you want and helps to reduce data service charges.

Requirement

Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or

higher.

1.From the Home screen, slide to the Mail tab, select your Outlook account, and then tap Inbox.

2.Open an email message.

3.By default, only the first few words of the message is shown. To download the whole email message, finger-scroll to the end of the message, and then tap Get the rest of this message.

4.Wait for the remainder of the message body to download.

Notes

For information about changing email sync options such as setting the download size for email, see “Customizing Email Settings” on page 161.

When you receive an email message that contains a link to a document such as a PDF or Microsoft Office document located on SharePoint or an internal file server, you can tap the link to view the document on your device. You can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or internal file servers.

Searching for Email on the Exchange Server

You can access email that is not available on your device by searching your Microsoft Exchange Server mailbox. The search results are downloaded and displayed in a Search Results folder.

Requirement

Your company must be using Microsoft Exchange Server 2007 or higher.

1.Tap Start > All Programs > Messaging > Outlook E-mail.

2.Tap Menu > Tools > Search Server.

3.In the Look for text box, enter the search keyword.

4.Choose the date range of messages to search from.

5.In the Look in list, specify whether to search in the Inbox, Sent Items, or All Folders.

6.Tap Search.

Tip

To clear the search results and return to the message list, tap Menu > Clear Results.

164 Section 3B. Web and Data Services

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HTC Pro2 Scheduled Synchronization, Instant Email Download Using Fetch Mail, Searching for Email on the Exchange Server