Troubleshooting Sync Connection Problems

In some cases, when the computer connects to the Internet or a local network, it may disconnect the connection with your device in favor of the Internet or network connection.

If this happens, tap Start > Settings > All Settings. Tap Connections tab > USB to PC, and then clear the Enable faster data synchronization check box. This makes your computer use a serial USB connection with your device.

Synchronizing via Bluetooth

You can connect and synchronize your device with the computer using Bluetooth.

Note To connect and synchronize your device with a computer via Bluetooth, your computer must have a built-in Bluetooth or installed with a Bluetooth adapter or dongle.

1.Set up Windows Mobile Device Center or ActiveSync on your computer to synchronize through Bluetooth. See the program’s Help for instructions.

2.Make sure that Bluetooth on both your device and the computer are turned on and set to visible mode. See “Using Bluetooth” on page 93 for details.

If this is the first time you have connected to this computer via Bluetooth, you must first complete the Bluetooth wizard on your device and set up a Bluetooth partnership between your device and the computer. For more information about creating a Bluetooth partnership, see “Bluetooth Partnerships” on page 94.

3.On your device, tap Start > ActiveSync.

4.Tap Menu > Connect via Bluetooth > Add a device.

5.Tap the name of your computer, select Bluetooth Serial Port, and then tap Continue.

Note To conserve battery power, turn off Bluetooth when not in use.

Synchronizing Music and Video

If you want to carry your music or other digital media along with you while you travel, set up Windows Media® Player on your computer to synchronize music and video with your device.

Other than selecting the Media information type to be synchronized, all media synchronization settings must be set in Windows Media Player. Before media can be synchronized, you must do the following:

Install Windows Media Player Version 11 on your computer. (Windows Media Player 11 works only with Windows XP or later versions).

Connect your device to the computer with a USB cable. If your device is currently connected using Bluetooth, you must end that connection before media can be synchronized.

Set up a sync partnership between your device and your computer’s Windows Media Player.

For more information about using Windows Media Player Mobile, see “Using Windows Media Player Mobile” on page 109.

Synchronizing Information With Your Computer

Section 2E. Synchronizing Information With Your Computer

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HTC Pro2 manual Synchronizing via Bluetooth, Synchronizing Music and Video, Troubleshooting Sync Connection Problems