Main
Page
Page
Tenth Edition (June 1997)
Contents
iv
vi
Page
Page
Figures
x
xii
Tables
Page
Notices
European Union (EU) Statement
Electronic Emission Notices Federal Communications Commission (FCC) Statement
Trademarks and Service Marks
xvi
Product Safety Information
General Safety
Service Inspection Safety Procedures
Safety
1
IBM 3745 Communication Controller Models 130 to 17A, Parts Catalog
2
3
4
a
b
2
xx
Page
Page
Page
Safety
3
xxiv
Ground Pin
c
Ground Pin
d
Safety
xxvi
e
IBM 3746 Nways Multiprotocol Controller Models 900 and 950, Parts Catalog
IBM 3746 Expansion Unit Model 900, Parts Catalog
IBM 3745 Communication Controller Models 130 to 17A, Parts Catalog
5
7
xxviii
8
Safety
Control Panel LED Status Versus 3746-900 States
xxx
The ac outlet distribution box of the controller expansion contains two fuses: 7 A 250 V slow.
3745/3746-900 Power Supply CP/CB and Fuse Reference
Controller Expansion Fuse Reference
1
Safety
IBM 3745 Communication Controller Models 130 to 17A, Parts Catalog
xxxii
2
3
4
a
b
2
Page
Page
Page
3
Safety
c
xxxviii
d
Page
Safety
e
xl
IBM 3746 Nways Multiprotocol Controller Models 900 and 950, Parts Catalog
IBM 3746 Expansion Unit Model 900, Parts Catalog
IBM 3745 Communication Controller Models 130 to 17A, Parts Catalog
Safety
7
xlii
8
Bedeutung der LEDs am Bedienungsfeld der 3746-900
Sicherungen der Erweiterung der Steuereinheit
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Page
Safety Label on the 3746-900
Figure 0-23. 3746 Model 900 (Frame 07) Label Locations
Safety Label on LCB
S
Figure 0-24. LCB Safety Label Location
3745/3746-900 Safety Label Identifications
lx
CAUTION
>18Kg >32Kg
>
<
Safety
LCB Safety Label
lxii
Controller Expansion Label Location
Safety Label Part Numbers by Country
Table 0-9. Safety Label Numbers by Country
Page
IBM 3745 Communication Controller Service Function
Problem Determination Guide
Preface
About this Manual
Page
Summary of Changes
Page
Chapter 1. START: How to Begin Troubleshooting
IBM 3745 Advanced Operation Guide
Console Use for Maintenance
START
1-2
Chapter 1. START: How to Begin Troubleshooting 1-3
Service Processor Window Overview
(For a detailed menu, see the 3746-900 Service Guide)
START
Selection Table
1-4
Problem Analysis Guide
3745 Problem Determination Guide
Going from top to bottom in the table, select the first entry point which fits your situation.
Page
START
3745 Maintenance Actions
1-6
Problems During Machine, EC, or MES Installation
3745 Hardware Maintenance Reference
3745 Installation Guide
Selection Table
Symptom Index
1-8
Symptom Index General Verbal Symptoms
Table 1-1 (Page 1 of 2). General Symptoms
Table 1-1 (Page 2 of 2). General Symptoms
Symptom Index
3745 Console Symptoms
1-10
IBM 3745 Advanced Operation Guide
Table 1-2. 3745 Console Symptoms
IBM 3745 Communication Controller Service Function
3745 Control Panel Symptoms
Table 1-3. Control Panel Symptoms
Symptom Index
3745 Power Symptoms
1-12
Table 1-4. PowerSymptoms
Miscellaneous Information
Reference Codes
Using Reference Codes
1-14
3745 Control Panel Codes
Table 1-5 (Page 1 of 33). Panel Codes. An
For the 3746 Model 900 panel code, refer to the
IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide
, SY33-2116.
3745 Panel Codes
Table 1-5 (Page 2 of 33). Panel Codes. An
1-16
Table 1-5 (Page 3 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 4 of 33). Panel Codes. An
1-18
Table 1-5 (Page 5 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 6 of 33). Panel Codes. An
1-20
Table 1-5 (Page 7 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 8 of 33). Panel Codes. An
1-22
Table 1-5 (Page 9 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 10 of 33). Panel Codes. An
1-24
Table 1-5 (Page 11 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 12 of 33). Panel Codes. An
1-26
Table 1-5 (Page 13 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 14 of 33). Panel Codes. An
1-28
Table 1-5 (Page 15 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 16 of 33). Panel Codes. An
1-30
Table 1-5 (Page 17 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 18 of 33). Panel Codes. An
1-32
Table 1-5 (Page 19 of 33). Panel Codes. An
Token-Ring Network, Problem Deter- mination Guide
3745 Panel Codes
Table 1-5 (Page 20 of 33). Panel Codes. An
1-34
Service Processor Installation and
Token-Ring Network, Problem Determination Guide
Table 1-5 (Page 21 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 22 of 33). Panel Codes. An
1-36
Table 1-5 (Page 23 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 24 of 33). Panel Codes. An
1-38
Table 1-5 (Page 25 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 26 of 33). Panel Codes. An
1-40
Table 1-5 (Page 27 of 33). Panel Codes. An
IBM 3745 Service Functions
3745 Panel Codes
Table 1-5 (Page 28 of 33). Panel Codes. An
1-42
Table 1-5 (Page 29 of 33). Panel Codes. An
3745 Panel Codes
Table 1-5 (Page 30 of 33). Panel Codes. An
1-44
3745 Service Functions
Table 1-5 (Page 31 of 33). Panel Codes. An
IBM 3745 Service Function Chapter 9 and 11
3745 Panel Codes
Table 1-5 (Page 32 of 33). Panel Codes. An
1-46
3745 Service Functions
Page
FRU Group Table
Using the MIP FRU Group Table
1-48
3745 FRU Group Table
Very important Read the previous page before using this table.
Table 1-6 (Page 1 of 3). 3745 FRU Table
FRU Group Table
Table 1-6 (Page 2 of 3). 3745 FRU Table
1-50
Table 1-6 (Page 3 of 3). 3745 FRU Table
FRU Group Table
3745 Cable Location
1-52
Table 1-7. 3745 Cable Location
3745 FRU List
IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide
IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide
3745 FRU List
Airline Line Control Scanner RPQ 7L1148 Supplement to Service Documentation
1-54
3745 and Service Processor Maintenance Using a CPN
Service Processor Installation and Maintenance
IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide
Service Processor Installation and Mainte- nance
3745 and Service Processor Maintenance
1-56
Service Processor Maintenance Using an SRC Sequence Number
3745 and Service Processor Maintenance
Engineering Data Transfer Overview
1-58
Transferring Engineering Data from the Local Service Processor
Transferring 3745 Engineering Data to MOSS-E
Logon on the Remote Service Processor
Transferring Engineering Data to the Remote Service Processor
Disabling Procedures
3745 Diagnostic Requirement
1-60
Table 1-8. 3745 Diagnostic Requirements
Disabling Procedure 0110: Preparing a CA for Maintenance
Guide
Disabling Procedures
Disabling Procedure 0120: Preparing a TSS/HPTSS/ESS for Maintenance
1-62
Figure 1-2. TSS Service Screen
Figure 1-3. Select/Release Screen
Disabling Procedures
Figure 1-4. Mode Control Screen
1-64
(A) Enter 5 here for TSS diagnostics or 7 for HPTSS/ESS.
Figure 1-5. TSS/HPTSS/ESS Diagnostic Selection Screen
Disabling Procedure 0130: How to Put the MOSS Offline: Preparing the MOSS for Maintenance
Using the 3745 Console
Using the Control Panel
Disabling Procedures
Disabling Procedure 0140: Preparing a TRSS for Maintenance
1-66
Figure 1-6. TRSS Service Screen
Figure 1-7. Select Screen
Disabling Procedures
Figure 1-8. Connect/Disconnect Screen
1-68
(A) Enter 6 here for TRSS diagnostics.
Figure 1-9. TRSS Diagnostic Selection Screen
Disabling Procedure 0150: Preparing LIC Type 1, 3, 4, 5, 6 for Maintenance
Disabling Procedures
1-70
Disabling Procedures
(A) Enter 5here for TSS diagnostics or 7 for HPTSS.
1-72
(C) Enter the number of the line (00-15) or (00-31) here.
Figure 1-10. TSS/HPTSS Diagnostic Selection Screen
LIC/Line Address Table
Disabling Procedures
Figure 1-11. TSS Service Screen
1-74
Figure 1-12. Select/Release Screen
Figure 1-13. Mode Control Screen
Page
Page
3745 Control Panel
3745 Control Panel Use
1-78
Purpose of the Control Panel
Uses of the Control Panel
Explanation of 3745 Panel Keys, LEDs, and Switches
Validate Key:
Exit Key:
Power On/Reset Key:
Power Off Key:
3745 Control Panel
PowerControl
1-80
Unit Emergency Only
OFF
Table 1-10. Panel Display Values
Auto Restart
3745 Control Panel
How to Perform 3745 Control Panel Operations
1-82
Power On Reset
0FF4 x 3 x x x x
0000 x 3 x x x x
Request Local Console
Force Local Console
Panel Test and Console Link Tests
Load from Diskette
Loop on MOSS Diagnostics
Page
Chapter 2. Map for FRU Isolation
IOC Bus MAPs MAP 0100: IOC Bus Trouble Shooting
3745 MAPs
2-2
3745 MOSS MAPs MAP 3200: MOSS Control Panel Code 001
3745 MAPs
MAP 3210: MOSS Control Panel Code 059
2-4
MAP 3220: Undefined Panel Message
3745 MAPs
MAP 3230: Console Link Procedure
2-6
3745 Line Adapter MAPs MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS
3745 MAPs
MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the TRSS
2-8
MAP 3530: Activate/Deactivate Line Problems or Line Errors on the HPTSS/ESS
3745 MAPs
3745 Channel MAPs MAP 3700: CA Isolation Procedure
2-10
3745 MAPs
3745 Power MAPs MAP 3900: Overcurrent on Power Supply 1
2-12
3745 MAPs
2-14
3745 MAPs
MAP 3905: Power ON Problem in Host Mode or Host Power Sequence Problem
2-16
3745 MAPs
MAP 3910: Overcurrent on Power Supply 2
2-18
Power MAP 3920: Air Flow Detector Fault
3745 MAPs
Power MAP 3925: Scheduled Power on Problems
2-20
Power MAP 3930: Power Control Subsystem Problems
3745 MAPs
2-22
3745 MAPs
2-24
Power MAP 3935: Power OFF not Possible in Host Mode
3745 MAPs
Power MAP 3945: Power OFF not Possible in Local Mode
2-26
Power MAP 3950: PCC-Detected Error on MOSS Reset
3745 MAPs
Power MAP 3960: Power OFF not Possible in Network Mode
2-28
3745 MAPs
Power MAP 3970: PCC-Detected Error on CCU Reset or on Remote Power OFF
2-30
3745 LAN MAP MAP 4500: 3745 Models 17A Permanent Console Link Problem
3745 MAPs
3745 Control Panel Code
2-32
manual, chapter "Service Processor Problem Determination".
Token-Ring Network Problem Determination Guide
Notes: 1. Use the
3745 RSF MAP MAP 4510: 3745 Model 17A Manual Call
3745 MAPs
2-34
Service Processor Installation and Maintenance
3745 MAPs
2-36
3745/3746-900/Service Processor MAPs
2-38
IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide
Page
MAP 5205: LAN Checking
Service Processor MAPs
Service Processor MAPs MAP 5600: LAN Problem on the LAN Attached to the Service Processor
2-42
IBM 3746 Nways Multi- protocol Controller Model 900 Service Guide
IBM 3746 Nways Multi- protocol Controller Model 950 Service Guide
Network Node Processor Installation and Maintenance
Service Processor MAPs
2-44
Token-Ring Network Problem Determi- nation Guide
Page
Chapter 3. How to Run 3745 Diagnostics
Diagnostics
3-2
Diagnostic Description 3745 Diagnostics
Errors During Diagnostics
Diagnostic Monitoring
CBA Diagnostic
CBA Diagnostics from 3745 MOSS Console:
Prerequisites to Run the CBA Test from the 3745 MOSS
Diagnostics
How to Run MOSS Diagnostics
3-4
From the 3745 Console
From the Control Panel
How to Loop MOSS Diagnostics
Diagnostics
How to Run the Console Link Test for 3745 Models 130, 150, 160, and 170
3-6
Local/Remote or Alternate/RSF Link Tests
Diagnostics
How to Run the Control Panel Test
3-8
How to Run Internal Function Tests
How to Invoke Diagnostics:
Diagnostics
How to Select Diagnostics
3-10
Options Menu
Diagnostics
Error Menu
3-12
Figure 3-7. ErrorMenu
Note: The RH field contains the reference code.
How to Run the LIC Wrap Test with IFTs
Install the Wrap Plug:
Start the Diagnostic
Page
How to Run the Wrap Test (WTT) for TSS, HPTSS, or 3746-900
Page
Option 2:
Diagnostics
Wrap Test Initial Selection for HPTSS
3-18
Follow the instructions in the following screen.
Wrap Test Initial Selection for 3746-900
Diagnostics
Available Wrap Options
3-20
ARC Assembly A ARC Assembly B
Diagnostics
Available Wrap Plugs
3-22
Table 3-3. Wrap Plugs for Testing ARC Assembly B (without Cable)
Page
Diagnostics
3-24
How to Run the Channel Wrap Test
Page
Chapter 4. 3745 FRU Exchange
Exchange Precautions
FRU Exchange
List of 3745 FRUs
4-2
FRU Physical Locations 3745 Frame
FRU Exchange
4-4
Basic Board, Cards, Connectors, and Crossovers
FRU Exchange
4-6
Page
Page
Page
Page
MOSS Board, Cards, and Connectors
FRU Exchange
4-12
Chapter 4. 3745 FRU Exchange 4-13
LIC Board Type 1
GND
Addressing Power Connect GND
Location: 01M-A1. 01M-A2. 01L-A2
DMUX
LIC Board Type 3
4-14
Figure 4-13. 3745 LIC Unit Type 3 Board and Connectors (for LIC Types 1,3, and 4 in Model 150)
DMUX and SMUX Packaging
Table 4-3. DMUX Packaging
LIC Board Type 1 Packaging for LICs Type 1 to 4
Figure 4-14. 3745 LIC Board 01M-A2 Packaging
FRU Exchange
Figure 4-15. 3745 LIC Board 01M-A1 Packaging
4-16
Figure 4-16. 3745 LIC Board 01L-A2 Packaging
FRU Exchange
LIC Board Type 2 Packaging for LIC Type 5
4-18
Figure 4-17. 3745 LIC Board 01L-A2 Packaging (LICs Type 5)
Figure 4-18. 3745 LIC Board 01L-A1 Packaging (LIC type 5)
LIC Board Type 2 Packaging for LIC Type 6 (Low Speed)
Figure 4-19. 3745 LIC Board 01L-A2 Packaging (LICs Type 6 Low Speed)
Figure 4-20. 3745 LIC Board 01L-A1 Packaging (LICs Type 6 Low Speed)
FRU Exchange
LIC Board Type 2 Packaging for LIC Type 6 (High Speed)
4-20
Figure 4-21. 3745 LIC Board 01L-A2 Packaging (LIC Type 6 High Speed)
Figure 4-22. 3745 LIC Board 01L-A1 Packaging (LIC Type 6 High Speed)
LIC Board Type 3 Packaging for LIC Types 1 to 4
Figure 4-23. 3745 LIC Board 01M-A2 Packaging
FRU Exchange
Ethernet Lines Tailgate
4-22
Location: 01Q
Figure 4-24. 3745 Ethernet Lines Tailgate Table 4-5. 3745 Ethernet Line Locations
High Speed Lines Tailgate
Figure 4-25. 3745 High-Speed Lines Tailgate Table 4-6. 3745 High-Speed Line Locations
Token-Ring Tailgate
Channel Tailgate
Page
Page
FRU Exchange
3745 Control Panel
4-28
C1
D1
A1
Page
Page
Power Supply 1
Front view Rear view
Figure 4-36. 3745 Power Supply 1 Components
3745 Power Supply Cross Reference
Table 4-9. 3745 Power Supply Cross Reference
Power Supply 2
4-32
Location: 01H
Figure 4-37. 3745 Power Supply 2 Components
Page
3745 FRU Exchange Procedure
3745 FRU Exchange Procedures Card Exchange Procedure
4-34
IBM 3745 Communication Controller Service Function
Page
3745 FRU Exchange Procedure
4-36
3745 FRU Exchange Procedure
DCREG Exchange Procedure
4-38
DMUX Exchange Procedure
3745 FRU Exchange Procedure
DMUX
4-40
IBM 3745 Hardware Maintenance Reference
SMUXA/B Exchange Procedure
3745 FRU Exchange Procedure
4-42
IBM 3745 Hardware Maintenance Reference
3745 FRU Exchange Procedure
LIC Exchange Procedure
4-44
Connection and Integration Guide
Removal Procedure:
Connection and Inte- gration Guide,
nostic Run or an FRU Exchange on page 4-99.
Figure 4-56. LIC Board Type 1 and 2
Figure 4-57. LIC Board Type 3
3745 FRU Exchange Procedure
Control Panel Exchange Procedure
4-46
3745 FRU Exchange Procedure
Battery Exchange Procedure
4-48
Removal Procedure
Installation Procedure
Reporting:
Page
3745 FRU Exchange Procedure
Fan 1 Exchange Procedure
4-50
Fan 2 Exchange Procedure
3745 FRU Exchange Procedure
FDD Exchange Procedure
4-52
Removal Procedure:
3745 FRU Exchange Procedure
4-54
3745 FRU Exchange Procedure
HDD Exchange Procedure
4-56
Removal Procedure:
3745 FRU Exchange Procedure
4-58
Installation Guide
3745 FRU Exchange Procedure
Figure 4-79. HDD Connectors and Jumpers
4-60
Figure 4-80. HDD Connectors and Jumpers
TERMC/TERMR Exchange Procedure
3745 FRU Exchange Procedure
TERMD/TERMI Exchange Procedure
4-62
3745 FRU Exchange Procedure
ESS Tailgate Exchange Procedure
4-64
3745 FRU Exchange Procedure
4-66
PS1 Exchange Procedure
3745 FRU Exchange Procedure
4-68
PS2 and Primary Power Box Exchange Procedure
Page
Page
3745 FRU Exchange Procedure
4-72
EPO Exchange Procedure
Page
Page
3745 FRU Exchange Procedure
4-76
Basic Board Exchange Procedure
Page
3745 FRU Exchange Procedure
4-80
Page
Page
3745 FRU Exchange Procedure
LIC Board Type 1 and 3 Exchange Procedure
4-84
Page
3745 FRU Exchange Procedure
4-86
3745 FRU Exchange Procedure
LIC Board Type 2 Exchange Procedure
4-88
Removal Procedure:
3745 FRU Exchange Procedure
4-90
3745 FRU Exchange Procedure
MOSS Board Exchange Procedure
4-92
3745 FRU Exchange Procedure
4-94
3745 FRU Exchange Procedure
Channel Tailgate Exchange Procedure
4-96
3745 FRU Exchange Procedure
4-98
3745 FRU Exchange Procedure
IBM 3745 Communication Controller Service Function
4-100
CE leaving procedure
CE Leaving Procedure
4-102
IBM 3745 Communication Controller Service Function
IBM 3745 Communication Controller Service Function
CE leaving procedure
4-104
CA Restore Procedure
How to Put the MOSS Online
TRA Reconnect Procedure:
Page
Appendix A. Maintenance Aids
Contacting Support
Control Program Maintenance Aids
MOSS Microcode Maintenance Aids
A-2
Scanner Microcode Maintenance Aids
Special Tools
General Purpose Tools
ESD Kit
Maintenance Aids
Shipping Group Tools
A-4
The following tools are shipped with the machine:
PKD (Portable Keypad Display) Maintenance Aids for LIC 5 and 6
"3745 Connection and Integration Guide"
Configuration:
B Commands (Only for LIC Type 5):
Manual Tests:
Page
Appendix B. 3745 Bibliography
Service Personnel Definitions
Bibliography
Customer Documentation for the 3745 (Models 130, 150, 160, 170, and 17A) and 3746 (Model 900)
B-2
Online
Bibliography
B-4
Bibliography
Service Documentation for the 3745 (Models 130, 150, 160, 170, and 17A) and 3746 (Model 900)
B-6
Online
Bibliography
B-8
Related Signal Converter Product Information
Bibliography
Related NCP Service Information
B-10
NCP and EP Reference
NCP, SSP, and EP Diagnosis Guide
NCP and EP Reference Summary and Data Areas
List of Abbreviations
Abbreviation
X-2
Abbreviation
X-4
Page
Page
modem
selector channel
selector channel
Glossary
Glossary
line adapter
X-8
scanner
block multiplexer channel, multiplexer channel
Readers' Comments We'd Like to Hear from You