Reporter set tree | IBM R2E2 guide

Chapter 3: Supported Reports and KPIs

Reporter set tree

The Cisco IP Telephony Technology Pack provides the following reporter sets, which are listed as they appear in the DataView Navigator tree structure:

AP Cisco VOIP Pack

Global Customer Reports

Call Detail Record

Cluster

Extension

K-Factor

Codec

Infrastructure

CallManager Server

PSTN Gateway

Interface

Device

DSP Card

Media Devices

Gatekeeper

Device

Interface

Perfmon

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

15

Image 19

IBM R2E2 manual Reporter set tree

Contents

IBM Copyright IBM Corp Contents Contents Organization Audience Tivoli Netcool/Proviso documentation Tivoli Netcool/Proviso product suite Summary of Device Technology Overview Categories of Service Reporting Source of Collected Data Collection Type Sources of Collected Data Port for SQL Access Troubleshooting Note for SQL Requests Devices and Services Prerequisites Snmp Access Bulk input file formats Supported MIBs Bulk input file name Bulk input file schema Bulk adaptor design files Devices and Services Reporter sets Supported Reports and KPIs Reporter set summary Reporter set tree Reporter set contents Cluster Call Distribution Resource Cluster Quality ResourceCluster Call Distribution Group Cluster Quality Group Top 10 Cluster Call CompletionCluster Utilization Group Cluster IP vs Legacy Resource Top 10 Cluster Number of ErrorsTop 10 Cluster Number of Calls Cluster VoiceMail Usage Resource CDR Quality Resource Cluster Utilization MLH ResourceCluster Erlang-B Group Extension CDR Utilization Resource CDR Call Distribution Resource Top 10 CDR Number of ErrorsTop 10 CDR Number of Calls CDR Quality Group CDR VoiceMail Usage ResourceTop 10 CDR Call Completion Top 10 CDR Call Duration Factor Factor Resource CDR Call Distribution GroupFactor Group Top 10 CDR K-Factor Codec Errors on Cluster by Codec CCM Sql Server Resource CallManager Server CCM Server Quality ResourceCCM Sql Server Group Device Pstn Gateway Device Quality Resource Pstn Gateway Interface Top 10 E1/T1 Utilization ResourcePstn Gateway E1/T1Availability Resource Pstn Gateway E1/T1 Interface Utilization Resource Media Device Group Pstn Gateway Availability ResourceDSP Card Pstn Gateway DSP Card Resource Media Devices Media Device Resource Gatekeeper Device Quality Resource Gatekeeper Availability Resource Gatekeeper Availability Resource Detail Chart Perfmon Perfmon Active Calls Resource Gatekeeper Interface Utilization Resource Detail ChartGatekeeper Interface Availability Resource Gatekeeper Interface Utilization Resource Perfmon Security Group Perfmon Active Calls GroupPerfmon Security Resource Perfmon MOH Group Perfmon Pstn ResourcePerfmon Pstn Group Perfmon MOH Resource Key performance indicators Key performance indicators CCR Supported Reports and KPIs Key performance indicators ClusterLocalCall Key performance indicators ICR Unknown or unsupported protocol Mlqk MOS SCS Key performance indicators Before you begin Configuring the technology pack Cd /opt/datamart Configure the technology pack Opt/datamart/dataMart.env Pvm YourDataSource1 Driver=PVmsss20.so Generates output from a CDR file and its associated CMR file If true, ProvisoCUCM requests CDR and CMR data from the Cucm Request DataChannel host that requested them Report navigation by customer Name you pass to the object Tivoli Netcool/Proviso v4.4.3 and later Where Datachannelhome Specifies the channel number for example, 1 that you Success message Meaning Syntax item Verifying resources Device.instance.schema.parametername Value InstancesDescription Component Voipciscoipt Instances VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE VOIPCISCOIPT.CCMINPUT.URI VOIPCISCOIPT.CDRINPUT.DELETEONACQUIRE VOIPCISCOIPT.CDRINPUT.URI VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.DESIGNFILE VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTDIRECTORY VOIPCISCOIPT.INPUTFTPPASSWORD VOIPCISCOIPT.INPUTFTPUSERNAME VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTHOST VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPT.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.DESIGNFILE VOIPCISCOIPTPERFMON.INPUTDIRECTORY VOIPCISCOIPTPERFMON.INPUTFTPPASSWORD VOIPCISCOIPTPERFMON.INPUTFTPUSERNAME VOIPCISCOIPTPERFMON.INPUTHOST VOIPCISCOIPTPERFMON.INPUTUSESECUREFTP VOIPCISCOIPTPERFMON.PERFMON.DELETEONACQUIRE VOIPCISCOIPTPERFMON.PERFMON.URI Pack-specific UBA parameters Template file name and location UBA Parameter Value Meaning Additional information about UBA parameters Dbusername URI Example UBA.1.101.VOIPCISCOIPT.CCMINPUT.DELETEONACQUIRE=false Page Page Trademarks Copyright IBM Corp Page Tcl 8.3.3, Combat/TCL 0.7.3, Combat/TCL 0.7.5, TclX 8.3, TK Additional Copyright Information Additional Copyright information Scotty 2.8, incrTCL 3.0, incr TCL BLT 2.4u UCD Snmp Regex 1.1a Jdom Xwpick Page IBM