Chapter 4: Configuring the technology pack

These configuration files contain sample values. Edit either or both files to assign values appropriate for locations in your Cisco IP Telephony CCM or CUCM environment. The following table describes the global variables to define:

Variable

Description

CUSTOMERNAME

String specifying the customer’s identifier. This value allows automatic grouping

 

and report navigation by customer.

 

Example: var CUSTOMERNAME="TELINDUS";

CMCLUSTER

String specifying the cluster’s identifier. This value allows automatic grouping and

 

report navigation by cluster.

 

Example: var CMCLUSTER="SF";

OUTBOUNDPREFIX

Integer specifying the prefix to dial to call outside of the PBX (for example, 9

 

within the US, or 0 within Europe.)

 

Example: var OUTBOUNDPREFIX=0;

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IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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IBM R2E2 manual Report navigation by customer