IBM R2E2 manual Top 10 Cluster Call Completion, Cluster Quality Group, Cluster Utilization Group

Chapter 3: Supported Reports and KPIs

•ClusterInternationalCall

•ClusterLocalCall

•ClusterInternalCall

•ClusterIncomingCall

Charts

•Incoming vs Outgoing Calls Ratio

•Types of Calls Distribution

Top 10 Cluster Call Completion

KPIs

•Cluster Percentage of Successful Calls (percent)

•Cluster Percentage of Drop Calls (percent)

•Cluster Percentage of Normal Call Clearing (percent)

Cluster Quality Group

KPIs

•ClusterMOS

•Cluster Percentage of Drop Calls (percent)

•MLQK

•ClusterLatency

•ClusterJitter

•Cluster Percentage of Packet Lost (percent)

•Cluster Percentage of Successful Calls (percent)

Charts

•Successful Calls Percent Distribution Chart

•Mean Opinion Score

Cluster Utilization Group

KPIs

•Cluster Percentage of Company Calls (percent)

•ClusterIntersiteIPCall

•Cluster Percentage of TollBypass Calls (percent)

•Cluster Erlang

•ClusterNbPacketsReceived

•Cluster Total Hours of Traffic

•ClusterNbPacketsSent

•ClusterTotalCall

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