Chapter 4: Configuring the technology pack

This chapter explains how to configure the Cisco IP Telephony Technology Pack and consists of the following topics:

Topic

Overview

Before you begin

Configure the technology pack

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Overview

Tivoli Netcool/Proviso supports the following two types of technology packs, based on the type of data that they collect:

SNMP

SNMP packs are MIB-based, and their configuration is relatively straightforward.

Bulk (or UBA)

Bulk technology packs collect data against non-SNMP devices, and rely on the UBA of the Tivoli Netcool/Proviso DataChannel to process the data. Prior to Tivoli Netcool/Proviso version 4.4.3, bulk packs could be very difficult to configure, and in many cases required extensive Tivoli Netcool/Proviso domain knowledge.

Tivoli Netcool/Proviso version 4.4.3 introduces a GUI to configure Tivoli Netcool/Proviso UBA technology packs on supported Tivoli Netcool/Proviso platforms.

The Cisco IP Telephony Technology Pack is an SNMP and UBA technology pack.

Before you begin

Before configuring the Cisco IP Telephony Technology Pack, ensure that you:

Have the following software and documentation for your version of Tivoli Netcool/Proviso:

Release notes for the current technology pack release.

IBM Tivoli Netcool/Proviso Installation Guide.

IBM Tivoli Netcool/Proviso Upgrade Guide (if performing an upgrade).

IBM Tivoli Netcool/Proviso DataMart Configuration Guide.

Important: Refer to this guide to create an inventory profile and initiate a discovery.

— Access to the Tivoli Netcool/Proviso DataMart server.

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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IBM R2E2 manual Configuring the technology pack, Before you begin