Chapter 4: Configuring the technology pack

 

 

 

 

Field

Description

 

 

 

 

 

 

 

resend_sent_files

If true, the CUCM server will re-send files that it has already successfully

 

 

sent. Since the CUCM can be configured to send data files to any host

 

 

specified by CUCM Web administration configuration settings, this field

 

 

must be set to true to ensure that data files are also sent to the

 

 

DataChannel host that requested them.

 

 

Use the false setting in the following situations:

 

 

• If you prefer to have the data files pushed back to the DataChannel host

 

 

according to a schedule specified by CUCM Web administration

 

 

configuration settings. Set the CUCM configuration to push the data

 

 

files back to the DataChannel server where the ProvisoCUCM instance

 

 

is running.

 

 

• If data files are being pushed back to the DataChannel host too slowly

 

 

for your needs.

 

 

If this field is false, the ProvisoCUCM instance will request the data files

 

 

from the CUCM server and receive none. It will then check for the data files

 

 

in the location specified by the CUCM Web administration configuration (at

 

 

time intervals specified by run_interval or perfmon_interval). If

 

 

the files are there, ProvisoCUCM retrieves the files and generates the CSV

 

 

output to cdr_output_dir (or perfmon_output_dir with Perfmon

 

 

data) on the DataChannel host that requested the data.

 

 

Example: resend_sent_files=true

 

run_interval

The interval, in milliseconds, at which ProvisoCUCM polls the CUCM

 

 

server for CDR and CMR data files, and checks cdr_output_dir for data

 

 

files pushed there by the CUCM server.

 

 

Example (15 minutes): run_interval=900000

Note: Before proceeding to the next step, be sure you have configured each cucm.properties file in the directories you created in Step 6.

9.CUCM environment only: Start all ProvisoCUCM applications by running the startcucm.sh file in each directory that you created in Step 6.

ProvisoCUCM writes a log file in the same directory where its ProvisoCUCM.jar file is located. Monitor the log file to make sure that ProvisoCUCM is successfully communicating with the CUCM server. Also, verify that CSV files are being generated to the output directories (cdr_output_dir and/or perfmon_output_dir).

Note: Be sure that all ProvisoCUCM instances are operating successfully before proceeding to the next step.

10.Define global variables.

Global variables are specific to each CCM or CUCM cluster. You assign values to global variables in either of the following files:

CCMConfig.js. with CCM clusters

CUCMConfig.js with CUCM clusters

The Cisco IP Telephony Technology Pack includes the configuration files CCMConfig.js and CUCMConfig.js. In Step 2-e,you copied these files to

DATA_CHANNEL_HOME/scripts/voip_cisco_ipt (typically, /opt/datachannel/scripts/voip_cisco_ipt).

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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IBM R2E2 manual DataChannel host that requested them