| Chapter 3: Supported Reports and KPIs |
Table 2: Key performance indicators | |
|
|
KPI | Comment |
|
|
|
|
ForwardToVoiceMail | Identifies a call forwarded to another destination by the original callee. In |
| this case, the destination is one of the VoiceMail extension number, defined |
| in the VoiceMailExtensionRange variable from the UBA.xml adaptor |
| configuration file. |
|
|
Gatekeeper Buffer Utilization (percent) | Percentage of a gatekeeper device's buffer space in use |
|
|
Gatekeeper CPU Utilization (percent) (avg | CPU utilization percentage over the last 5 minutes measured |
last 5 mn) |
|
|
|
Gatekeeper Call Setup Quality (percent) | Percentage of calls that have been set up successfully |
|
|
Gatekeeper ICMP Inbound Errors (percent) | Percentage of inbound ICMP packets which triggered errors |
|
|
Gatekeeper ICMP Outbound Errors | Percentage of outbound ICMP packets which triggered errors |
(percent) |
|
|
|
Gatekeeper Packet Errors (Nb) | Total number of packet errors for a gatekeeper device |
|
|
Gatekeeper Total Number of Admission | Total number of admission rejections |
Rejects (Nb) |
|
|
|
Gatekeeper Total Number of Admission | Total number of gatekeeper admission requests |
Requests (Nb) |
|
|
|
Gatekeeper Total Number of Concurrent | Total number of concurrent calls for a gatekeeper device |
Calls (Nb) (Gauge) |
|
|
|
Gatekeeper Total Number of Location | Total number of location reject messages sent and received by a gatekeeper |
Rejects (Nb) | device |
|
|
Gatekeeper Total Number of Location | Total number of location requests sent and received by a gatekeeper device |
Requests (Nb) |
|
|
|
Gatekeeper Total Number of Registered | Total number of endpoints registered to a Cisco gatekeeper |
EndPoints (Nb) |
|
|
|
Gatekeeper Total Packets (Nb) | Total number of packets sent and received by this gatekeeper device |
|
|
GatewayCallsActive | Total number of currently active calls for the gateway resource or resources |
| specified |
|
|
H323CallsActive | Total number of currently active H.323 calls for the resource or resources |
| specified |
|
|
H323CallsInProgress | Total number of H.323 calls being established at the time of sampling |
|
|
HuntlistCallsActive | Total number of currently active huntlist calls |
|
|
HuntlistCallsInProgress | Total number of currently active huntlist calls |
|
|
ICR | Interval Conceal Ratio. The average concealment rate measured during the |
| last three seconds of speech |
|
|
ICRmx | Maximum conceal ratio during a call |
|
|
IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack | 39 |
