Chapter 1: Introduction
2 IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack
•Appendix B, Template file (Tivoli Netcool/Proviso pre-v4.4.3 only)
Explains the edits that must be made to the pack-specific UBA parameters delivered in the pack template file.
The Tivoli Netcool/Proviso product suite
Tivoli Netcool/Proviso is made up of the following components:
•Tivoli Netcool/Proviso DataMart is a set of management, configuration and troubleshooting GUIs that
the Tivoli Netcool/Proviso system administrator uses to define policies and configuration, as well as to verify
and troubleshoot operations.
•Tivoli Netcool/Proviso DataLoad provides flexible, distributed data collection and data import of SNMP
and non-SNMP data to a centralized database.
•Tivoli Netcool/Proviso DataChannel aggregates the data collected through Tivoli Netcool/Proviso
DataLoad for use by the Tivoli Netcool/Proviso DataView reporting functions. It also processes on-line
calculations and detects real-time threshold violations.
•Tivoli Netcool/Proviso DataView is a reliable application server for on-demand, web-based network
reports.
•Tivoli Netcool/Proviso Technology Packs extend the Tivoli Netcool/Proviso system with service-ready
reports for network operations, business development, and customer viewing.
Figure 1 shows the different Tivoli Netcool/Proviso modules.
Figure 1: Tivoli Netcool/Proviso modules
DataLoad
collects
network data.
DataChannel
computes
aggregations
and stores data
in DataMart.
DataMart
provides data
management
DataView
produces and
manages reports.
and applications.
Tivoli Netcool/Proviso documentation
IBM provides the following Tivoli Netcool/Proviso documentation:
• Release notes
• Configuration recommendations
•User guides
• References
• Technical notes
• Online help