Chapter 3: Supported Reports and KPIs

Infrastructure

CallManager Server

CCM Server Quality Resource

KPIs

CCM Rejected Devices (Nb) (Gauge)

CCM Physical Memory Utilization (percent)

CCM Registered Devices (Nb) (Gauge)

CCM CPU Utilization (percent) (avg last 5 mn)

Charts

Managed Devices

CPU Utilization Distribution Chart

CCM Sql Server Resource

KPIs

CCM SQL Server number of locks

CCM SQL Server free buffers (Nb)

CCM SQL Server Cache Hit ratio (percent)

CCM SQL Server number active user connections

CCM SQL Server Availability percentage

CCM SQL Server number of pending rw

CCM SQL Server Total number of Pages

CCM SQL Server number of blocked users

Charts

Cache Hit Ratio percentage

Server Availability

CCM Sql Server Group

KPIs

CCM SQL Server number of locks

CCM SQL Server free buffers (Nb)

CCM SQL Server number active user connections

CCM CPU Utilization (percent) (avg last 5 mn)

CCM SQL Server number of pending rw

CCM SQL Server Total number of Pages

CCM SQL Server number of blocked users

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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IBM R2E2 manual CallManager Server CCM Server Quality Resource, CCM Sql Server Resource, CCM Sql Server Group