Chapter 3: Supported Reports and KPIs

SNMP Response Time (ms) (avg last hour)

PSTN Gateway Network Errors (percent)

PSTN Gateway Total Packets per Second

Charts

Network Errors percentage

Number of Active DS0 Channels

PSTN Gateway Availability Resource

KPIs

PSTN Gateway ICMP Outbound Errors (percent)

PSTN Gateway ICMP Inbound Errors (percent)

SNMP Response Time (ms) (avg last hour)

SNMP Availability (percent) (avg last hour)

Charts

SNMP Responce Time Distribution Chart

SNMP Availability Distribution Chart

DSP Card

PSTN Gateway DSP Card Resource

KPIs

DSP Card Resource Utilization (percent)

DSP Card Availability (percent)

Charts

AP.global.Availability

DSP Card Utilization

Media Devices

Media Device Resource

KPIs

• CCM Media Device Registration Availability (percent)

Charts

• Registration Availability Distribution Chart

Media Device Group

KPIs

• CCM Media Device Registration Availability (percent)

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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IBM R2E2 Pstn Gateway Availability Resource, DSP Card Pstn Gateway DSP Card Resource, Media Devices Media Device Resource