Chapter 4: Configuring the technology pack
— An X Window server on the DataMart server.
Note: (Tivoli Netcool/Proviso
—Access to the SilverStream server.
—Access to the DataChannel server.
•Have completed the following tasks:
—Reviewed the release notes for the current technology pack.
Important: Release notes contain important information you need to consider before installing a technology pack. They also contain information on specific patches that need to be installed before you configure a technology pack.
—Installed the current version of the Tivoli Netcool/Proviso components, as described in the IBM Tivoli Netcool/Proviso Installation Guide.
—Installed the
Note: The
— Installed the Cisco IP Telephony Technology Pack.
Note: Installation instructions for a technology pack can be found in the Appendices of the IBM Tivoli Netcool/Proviso Installation Guide (covers core and technology packs).
Upgrade instructions for a technology pack can be found in Chapter 3 of the IBM Tivoli Netcool/Proviso Upgrade Guide (covers core and technology packs).
Localization is done automatically during installation of the technology pack.
—Configured at least one DataChannel.
—Configured a UBA bulk collector subchannel.
—Configured an SNMP collector subchannel.
—Created a user account on the server where the ProvisoCUCM application is installed, so that the CUCM can FTP the CDR/CMR data stream back to the ProvisoCUCM application.
Note: This technology pack contains a Java application, ProvisoCUCM, that sends data requests to CUCM servers. The ProvisoCUCM application requires the Java 2 Enterprise Edition (JRE 1.5 J2EE).
Starting with the Cisco IP Telephony 2.4.0.0 Technology Pack, the ProvisoCUCM application supports multiple Perfmon host collection for a single instance of the ProvisoCUCM application.
Configure the technology pack
To configure the Cisco IP Telephony Technology Pack, follow these steps:
1.Load the DataMart environment.
To load the shell with the DataMart environment, follow these steps:
cd /opt/datamart
46 | IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack |