Chapter 4: Configuring the technology pack

— An X Window server on the DataMart server.

Note: (Tivoli Netcool/Proviso pre-v4.4.3) If there is no graphics card on the DataMart server, you can install the Xvfb virtual frame buffer package to provide X Window services, as described in the IBM Tivoli Netcool/Proviso Installation Guide.

Access to the SilverStream server.

Access to the DataChannel server.

Have completed the following tasks:

Reviewed the release notes for the current technology pack.

Important: Release notes contain important information you need to consider before installing a technology pack. They also contain information on specific patches that need to be installed before you configure a technology pack.

Installed the current version of the Tivoli Netcool/Proviso components, as described in the IBM Tivoli Netcool/Proviso Installation Guide.

Installed the MIB-II Technology Pack.

Note: The MIB-II Technology Pack is a stand-alone technology pack that is contained in its own jar file.

— Installed the Cisco IP Telephony Technology Pack.

Note: Installation instructions for a technology pack can be found in the Appendices of the IBM Tivoli Netcool/Proviso Installation Guide (covers core and technology packs).

Upgrade instructions for a technology pack can be found in Chapter 3 of the IBM Tivoli Netcool/Proviso Upgrade Guide (covers core and technology packs).

Localization is done automatically during installation of the technology pack.

Configured at least one DataChannel.

Configured a UBA bulk collector subchannel.

Configured an SNMP collector subchannel.

Created a user account on the server where the ProvisoCUCM application is installed, so that the CUCM can FTP the CDR/CMR data stream back to the ProvisoCUCM application.

Note: This technology pack contains a Java application, ProvisoCUCM, that sends data requests to CUCM servers. The ProvisoCUCM application requires the Java 2 Enterprise Edition (JRE 1.5 J2EE).

Starting with the Cisco IP Telephony 2.4.0.0 Technology Pack, the ProvisoCUCM application supports multiple Perfmon host collection for a single instance of the ProvisoCUCM application.

Configure the technology pack

To configure the Cisco IP Telephony Technology Pack, follow these steps:

1.Load the DataMart environment.

To load the shell with the DataMart environment, follow these steps:

1-a. Log in to the DataMart server as pvuser.

1-b. Change your working directory to the DataMart home directory (/opt/datamart, by default), using the following command:

cd /opt/datamart

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IBM R2E2 manual Configure the technology pack, Cd /opt/datamart