Chapter 12: Troubleshooting Hardware Components

In both tables, the text in the column labeled “CLI Message” appears in the output from the show chassis alarms command.

Table 16: Chassis Alarm Messages

Chassis

 

 

Alarm

Component

Alarm Condition

Remedy

Severity

Alternative

The router has an optional internal

Contact technical

Yellow

Media

flash drive and boots from alternate

support. See

 

 

boot device. If you configure your

“Requesting

 

 

router to boot from the hard disk,

Support” on page xxiv

 

 

ignore this alarm condition.

for more information.

 

CFEB

Both CFEBs have been removed or

Replace failed or

Red

 

have failed.

missing CFEB.

 

 

Too many hard errors in CFEB

Replace failed CFEB.

Red

 

memory.

 

 

 

Too many soft errors in CFEB

Replace failed CFEB.

Red

 

memory.

 

 

 

A CFEB mirocode download has

Replace failed CFEB.

Red

 

failed.

 

 

Fan Trays

A fan has failed.

Replace failed fan

Red

 

 

tray.

 

 

For an M10i router, both fan trays

Install missing fan

Red

 

are absent from the chassis.

tray.

 

Hot swapping

Too many hot-swap interrupts are

Contact technical

Red

 

occurring. This message generally

support. See

 

 

indicates that a hardware component

“Requesting

 

 

that plugs into the router's midplane

Support” on page xxiv

 

 

from the front is broken.

for more information.

 

Power supplies

A power supply has been removed.

Insert missing power

Yellow

 

 

supply.

 

 

A power supply has failed.

Replace failed power

Red

 

 

supply

 

 

Only one power supply is operating.

Insert or replace

Red

 

 

secondary power

 

 

 

supply.

 

Routing Engine

Error in reading or writing hard disk.

Reformat hard disk

Yellow

 

 

and install bootable

 

 

 

image. If this fails,

 

 

 

replace failed Routing

 

 

 

Engine.

 

 

Error in reading or writing internal

 

Yellow

 

flash.

 

 

Overview of Troubleshooting Resources 81

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Juniper Networks M10i manual Chassis Alarm Messages, Media