Appendix E: Contacting Customer Support and Returning Hardware

HCM Serial Number ID Label

The serial number ID label on an HCM is located near the front on the right side, as shown in Figure 60.

Figure 60: HCM Serial Number ID Label

PIC Serial Number ID Label

The serial number ID label on a PIC is located on the right side when the PIC is horizontal, as it is when installed in the router. See Figure 61.

Figure 61: PIC Serial Number ID Label

Locating Component Serial Numbers 191

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Juniper Networks M10i manual HCM Serial Number ID Label, PIC Serial Number ID Label