KitchenAid KAD-9 TROUBLESHOOTING CHART

6-6

COMPONENT CONNECTORON

CONTROLLER PINS RESISTANCE

Rinse Aid

Dispenser Dispenser 1-2

1-2

65-75

Detergent

Dispenser Dispenser 3-4 65 -75

Drying Fan Fan 1-2 3.4 k

Motor Motor

1-2

1-3

2-3

7.5-8.5 percoil

Fill Valve Chassis/Harness 18-19 65-75 percoil

Heater

Element Chassis/Harness 6-9 23-29

Power

Resistor Chassis/Harness 4-9 25-35

Temperature

Sensor Chassis/Harness 1-2

962 at 68

°°

°

°

°

F (20 C)

1000 at 86 F (30 C)

°

C)

1202 at 140 F (60

EMI

Filter At Line Input N-N

L1-L1 <1

Ω

Ω

Ω

Ω

Ω

Ω

Ω

Ω

Ω

Ω

Ω

Lid

Motor 55-200

Ω

Chassis/Harness

Resistance Checks

NOTE: Perform component resistance checks,

shown in the chart, with the wiring harness

disconnected.

PROBLEM POSSIBLE CAUSE AND RECOMMENDED PROCEDURES

Poor wash

performance

SPRAY ARM HAS STOPPED ROTATING

• One of the items has fallen through the basket and jammed the spray arm.

• Filter plate, drain filter, or drain filter access panel is not installed correctly,

causing the spray arm to jam.

RACKS OVERLOADED/INCORRECTLY LOADED

• Advise customer of correct loading.

WRONG WASH CYCLE SELECTION

• Advise customer about lower water temperatures in Normal and Quick Clean

cycles. Use High Temp option.

Coffee/tea

stains left in

cups

NOT ENOUGH DETERGENT BEING USED

• Fill detergent cup to the top; also fill prewash cup.

• Run on Normal or Heavy cycle with High Temp option.

UPPER RACKS OVERLOADED

• Water cannot reach upper racks. Advise customer of correct loading.

Water spots

deposited on

dishware

NOT ENOUGH/NO RINSE AID BEING USED

• Use rinse aid; increase rinse agent setting (4 or 5 indicator lights).

• Run on Normal or Heavy cycle with High Temp option.

White film

deposited on

dishware*

* Once this film has formed on dishware it cannot be removed by normal washing. Remove film by soaking

dishware in a solution of white vinegar and water. Follow procedures above to prevent reoccurrence.

NOT ENOUGH DETERGENT BEING USED

• Fill detergent cup to the top; also fill pre-wash cup.

• Run on Normal cycle with High Temp option.

MINERAL BUILDUP FROM HARD WATER

• Use a detergent additive designed for use in hard water areas or fit a water softener to

the incoming water supply.

TROUBLESHOOTING CHART

Contents

Main - ii - FORWARD GOALS AND OBJECTIVES - iii - TABLE OF CONTENTS Page 1-1 GENERAL SAFETY FIRST Your safety and the safety of others is very important. DANGER WARNING 1-2 MODEL & SERIAL NUMBER DESIGNATIONS SERIAL NUMBER MODEL NUMBER Page 1-4 SPECIFICATIONS 1-5 KITCHENAID DISHWASHER WARRANTY TWO-YEAR FULL WARRANTY Page 2-1 INSTALLATION INFORMATION GENERAL TOOLS AND MATERIAL REQUIRED PARTS SUPPLIED 2-2 PRODUCT DIMENSIONS 2-3 CABINET DIMENSIONS / REQUIREMENTS 2-4 ELECTRICAL REQUIREMENTS WATER REQUIREMENTS 2-5 INSTALLING THE DISHWASHER POWER SUPPLY CORD 2-6 2-7 DIRECT WIRING 2-8 2-9 2-10 MOUNTING THE DISHWASHER 2-11 2-12 2-13 2-14 FRONT PANELS & TOE KICK 2-15 2-16 Top panel Medallion cutout Bottom panel Custom Front Panels Dimensions 2-17 2-18 Custom Toe Kick Dimensions 3-1 PRODUCT OPERATION SYSTEM OVERVIEW ELECTRONICS MOTOR & HALL SENSOR HEATER PLATE 3-2 DRAIN CYCLE FILTER PLATE DRYING CYCLE LID SYSTEM PARTS AND FEATURES The features on your dishwasher may vary from those shown below. CONTROL PANELS 3-4 THE WASH SYSTEM DISHWASHER SYSTEMS Cleaning The Spray Arm, Drain Filter, And Filter Plate 3-5 THE SOUND SYSTEM THE DRYING SYSTEM 3-6 USING THE DISHWASHER DETERGENT USE 3-7 3-8 RINSE AID DISPENSER 3-9 PERFORMANCE TIPS 3-10 WASH PROGRAMS PROGRAM CHARTS program description program description NOTE: Wash times can vary depending on the incoming water temperature, type of dishload, and whether the drawer has been opened during the wash. 3-11 CANCELING A WASH CYCLE PAUSING A CYCLE CHANGING A CYCLE OR SETTING ADDING ITEMS DURING A CYCLE 3-12 3-13 Page 4-1 COMPONENT ACCESS COMPONENT LOCATIONS 4-2 REMOVING THE SPRAY ARM AND IMPELLER 4-3 REMOVING THE ISOLATOR, BADGE, & DOOR HANDLE 4-4 4-5 REMOVING THE DRYING FAN AND RINSE AID LED 4-6 4-7 REMOVING THE CONTROLLER 4-8 REMOVING THE RINSE AID AND DETERGENT DISPENSER 4-9 REMOVING THE UPPER OR LOWER DRAWER 4-10 REMOVING THE HALL SENSOR, THE WASH AND DRAIN MOTOR, AND THE HEATER ELEMENT ASSEMBLY 4-11 4-12 4-13 REMOVING THE LID 4-14 REMOVING THE LID MOTORS 4-15 REMOVING THE CHASSIS MODULE AND POWER CORD 4-16 REMOVING THE WATER FILL VALVES 5-1 COMPONENT TESTING DRYING FAN 5-2 RINSE AID AND DETERGENT DISPENSER WASH & DRAIN MOTOR 5-3 POWER RESISTOR & HEATER LID MOTOR 5-4 TEMPERATURE SENSOR WATER FILL VALVES 6-1 DIAGNOSTICS & TROUBLESHOOTING DIAGNOSTICS THE ERROR CODE DISPLAY MODE 6-2 ERROR CODES 6-3 6-4 6-5 DIAGNOSTIC MODES 6-6 TROUBLESHOOTING CHART 7-1 WIRING DIAGRAM MM Harness Chassis Fuse Page PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION SOURCES