Kyocera FS-1920 Chapter 4 Troubleshooting

4-1

Chapter 4 Troubleshooting

This chapter explains how to handle printer problems that may occur. If a problem cannot be

corrected, contact your Kyocera Mita dealer.

This chapter explains the following topics:

• General Guide

• Print Quality Problems

• Indicators and Messages

• Correcting a Paper Jam

Contents

Main i Caution on Installation Notice on Software Notice on This Guide Regarding Tradenames ii IBM PROGRAM LICENSE AGREEMENT 1. License 2. Limited Warranty 3. Limitation of Remedies iii Typeface Trademark Acknowledgement Agfa Japan License Agreement Cautions for Toner Handling Contents Page Page Page Page Page Features Page Page xiii For More Information... Guide to the Operation Guide Page Page Understanding the Operator Panel Message Display Interface Indicator Paper Size Indicator Paper Type Indic ator READY, DATA, and ATTENTION Indicators Keys Menu System Road Map 1-7 1-8 1-9 1-10 1-11 normally you need not use it. Printing Test Pages 2 3 4 Page Page STATUS PAGE Page Page Page 2 4 5 6 Page Page Page Page Paper Handling Setting the Paper Size 1 2 1 2 4 6 7 >Cassette Size > Custom >Cassette Size ? Custom 1 2 4 5 >>Unit mm >>Unit ? mm Page 4 6 7 >MP Tray Size A4 >MP Tray Size ? A4 Setting the Paper Type 4 6 7 >Cassette Type Plain >Cassette Type ? Plain Page 6 7 8 4 >Type Adjust > Custom 1 6 7 8 >Type Adjust > ? Custom 1 1 2 4 5 6 >>Paper Weight Normal 2 >>Paper Weight ? Normal 2 Page Page MP Tray Mode 4 >MP Tray Mode Cassette Page Page Page Pagination 2 ?PCL 6 4 Page Page Page 6 7 8 >>?I000 9 10 >> I000 Page Page Page Page Page Page KIR (Kyocera Image Refinement) Q Page Page Page e-MPS Quick Copy e-MPS > Page 1 2 e-MPS > 3 4 Proof and Hold Page 2 3 4 5 6 7 Page 2 3 4 5 6 7 Page Printing a Code Job 1 2 3 4 5 Page Page Page 3 4 5 6 7 Page Page Page Interface Parallel Interface Mode 2 4 5 Page Serial Interface Parameters 2 ? Serial 4 5 6 7 8 9 10 Network Interface Parameters 2 ? Option 4 5 6 7 Page Operating the Storage Device 2 Activating the RAM Disk RAM Disk Mode Off Page Page Writing Data 4 5 6 Memory Card > >Write Data >Write Data ? 7 8 Page Page Page Printing a List of Data Names 2 4 Memory Card > >List of Partitions 5 6 >List of Partitions ? Configuration Page Protect Mode 2 4 Page set > >Page Protect On Page Page Page Page Page Page 6 7 Page Page Page Page Page Page Page Page Page Page General Guidelines Paper Availability Paper Specifications Selecting the Right Paper Page Page Page Special Paper Transparency (Overhead Projection Film) Adhesive-Backed Labels Page Page Page Paper Type Chapter 3 Maintenance Toner Container Replacement Toner Container Replacement Interval Page Page 8 9 Waste Toner Box Replacement Replacing the Waste Toner Box 1 2 Page Page Cleaning Cleaning the Charger Wire 1 2 Cleaning the Charger Grid 1 2 3 4 Page Paper Transfer Unit 1 2 Chapter 4 Troubleshooting General Guide 4-2 General Guide Table 4-1 Print Quality Problems Print Quality Problems Table 4-2 (Continued) 4-4 Page 4-6 Indicators and Messages Indicators Table 4-3 4-7 Maintenance Messages Table 4-4 4-8 Table 4-4 (Continued) ; Page 4-10 Error Messages The following table lists error messages that can be dealt with by the user. Table 4-5 4-11 Table 4-5 (Continued) Correcting a Paper Jam Page Jam at the Paper Cas sette or Inside the Printer 1 2 3 4 5 AB Paper Jam at the Option Duplexer 1 2 3 4 Paper Jam at the Option Sorter 1 2 3 Jam at the MP Tray 1 2 Page List of Fonts PCL (Scalable and Bitmap) Fonts List of Fonts 5-3 List of Fonts 5-4 Page Page Appendix A Options A Available Options A-2 Available Options Order of Installation Expanding the Printer Memory 1 YES NO Page Page Page Page Page Page Page Page Page Page Page 5 6 7 Page 10 11 Page Page EF-60 Envelope Feeder 1 Page 2 3 4 PT-4/PT-60 Rear Tray 1 2 Page Page Page Page CompactFlash (Memory) Card 1 2 Appendix B Host Computer Interface B Parallel Interface Parallel Interface Communication Modes Interface Signals Parallel Interface B-3 Table B-2 Parallel Connector Pin Assignment Page USB Interface Specifications Interface Signals Serial Interface (Option) RS-232C Interface RS-232C Protocol Page PRESCRIBE FRPO D0 Command RS-232C Cable Connection Obtain a Suitable RS-232C Cable Connecting the Printer to the Computer 1 2 3 4 5 6 Page Page Page Page Specifications C-2 Specifications Table C-1 Specifications Table C-1 (Continued) C-3 Page Cassette mode dpi (dots per inch) Ecoprint Expansion memory First mode Operator panel Outline font Parallel interface Printer driver RAM disk Page A C D E F R S T U V