Correcting a Paper Jam

When the jammed paper has been removed, open and close the printer’s top cover or the paper transfer unit. Then the printer automatically warms up, goes on-line, and continues printing. Depending on the point at which the jam occurred, the printer may or may not print the jammed page.

If paper jams occur frequently, try using a different type of paper, replace with paper from another ream, turn the stack of paper over, or turn the paper the other way around. Read the information in Chapter 2. Also, look for tiny pieces of paper that may have been torn off and overlooked when the jammed paper was removed.

If you cannot solve the problem by changing the paper, there may be a problem with the printer. Call a service person.

 

When pulling the paper, pull it gently so as not to tear it. Torn pieces of

 

paper are difficult to remove and may be easily overlooked, deterring the

Note

jam recovery.

Online help messages

With the online help message function, this printer can display the procedure to correct a paper jam on the message display. When a paper jam message is displayed, press the ? key. The display will show

Please wait after the jammed paper has been removed.

Pressing the key at the online help message display shows the next step; pressing the key shows the previous step.

To exit the online help message display, press the ? key. The previously shown paper jam message appears.

Online help messages that can be displayed when a paper jam occurs and their respective corrective actions are given below:

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Kyocera FS-1920 manual Jam recovery