General Guide

General Guide

There are quite a few printer problems that you can deal with by yourself. This section explains how to correct these problems. Therefore, if some kind of problem should occur, check the following before concluding the printer is broken.

Symptom

Check Items

 

Corrective Action

The printer will not

Check the READY

Off

Look through the items below and check

print from the

indicator.

 

anything that seems appropriate.

computer.

 

 

 

 

Flashing

An error has occurred. For details on error

 

 

 

 

 

warnings and remedies, see Indicators on

 

 

 

page 4-6.

 

 

 

 

 

 

Lit

See the appropriate item below.

 

 

 

 

 

Check the ATTENTION

Flashing

See Indicators on page 4-6

 

indicator.

 

 

 

Lit

 

 

 

 

 

 

 

 

 

A maintenance message appears in the

See Maintenance Messages on page 4-7

 

message display.

 

 

 

 

 

 

Print quality is not good.

 

See Print Quality Problems on page 4-3.

 

 

 

 

Paper is jammed.

 

 

See Correcting a Paper Jam on page 4-12.

 

 

 

 

Nothing lights on the

Check that the power cord is properly

Turn off the printer’s power, plug in the power

operator panel even

plugged into the power outlet.

cord securely, and try turning on the printer’s

when power is turned

 

 

power again.

on and the fan makes

 

 

 

Check that the power switch is really in the ON ( ) position.

no noise.

 

 

 

 

 

 

 

The printer prints a

Check the interface cable.

 

Connect both ends of the interface cable

status page, but data

 

 

securely. Try replacing the printer cable. For

from the computer is

 

 

details on the parallel interface for this printer,

not being printed

 

 

see Appendix B.

normally.

 

 

 

Check program files and application

Try printing another file or using another

 

 

software.

 

print command. If the problem occurs only

 

 

 

with a specific file or application, check the

 

 

 

printer settings for that application.

 

 

 

 

Table 4-1

If you still cannot correct a printer problem even after checking the above, please contact your Kyocera Mita dealer.

4-2

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Kyocera FS-1920 manual General Guide, Symptom Check Items Corrective Action