Microsoft Exchange 2000 Operations — Version 1.024
8. Navigate to the following path: Configuration Container\ CN=Configuration,
CN=Services, CN=Microsoft Exchange, CN=<organization>,
CN=Administrative Groups, CN=<admin group>, CN=Servers, CN=<server>,
CN=Protocols, CN=SMTP, CN=1.
9. Right-click the CN=1 object, and then choose Properties.
10. Select Both from the Select which properties to view drop-down list.
11. Adjust the paths of the following attributes to the appropriate subdirectories under the
VSI 1 directory:
msExchSmtpBadMailDirectory
msExchSmtpPickupDirectory
msExchSmtpQueueDirectory
12. After editing each attribute, click Set.
13. Click OK.
14. Wait for Active Directory replication to replicate these changes to the rest of your forest
(or at least the domain controller or Global Catalog servers that your Exchange 2000
computer is referencing).
15. Start the Microsoft Exchange System Attendant service. This will copy changed paths
from the Active Directory into the metabase. In less than one minute after initialization,
you should notice three 1005 application events (Source: MSExchangeMU, Category:
General) indicating that the paths in the metabase were updated successfully.
16. Restart the Exchange 2000 computer.
SMTP File Handles
When the Exchange 2000 SMTP stack receives a new message, it writes the contents to a
file on an NTFS partition. While the message is being processed (that is, waiting for the
next hop or delivery point) a file handle is held open by the operating system. By default,
SMTP is constrained to a maximum of 1,000 open file handles. This restriction is put in
place to prevent out-of-memory problems in kernel memory and to ensure that the SMTP
service shuts down in a relatively short period of time (upon shutdown, all buffers have to
be flushed and all file handles released).
On servers with large amounts of memory (over 1 GB), you can raise the SMTP handle
threshold. Each message that is open (being processed) holds a handle and uses 5 kilobytes
(KB) of kernel memory and 10 KB of memory inside the INETINFO process. When you
raise the threshold, more messages can be open, which enables SMTP to process a large
queue at a faster rate. However, if the total number of messages in the SMTP queues is less
than 1,000, this adjustment will not improve performance. Therefore, raise the value only
if your server is heavily loaded and you consistently see large queues.
If you increase this value, you should decrease the maximum installable file system (IFS)
handles value to avoid running out of kernel memory when there is a large queue. When