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Install
Schema
Administering System Policies
Maintenance
Configuration Management
Problem Reporting
Access Control Entry ACE
Routing Group Connector RGC
Disaster Recovery Procedures
Performance Tuning
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Contents
Exchange 2000 Operations Guide
Version
Isbn
Contents
Change and Configuration Management
Enterprise Monitoring
Protection
Support
Glossary
Page
Reviewers
Content Lead
Key Authors
Vii
Page
Introduction
Microsoft Operations Framework MOF
SLA
How to Use This Guide
Efficiency, Continuity, and Security
Efficiency Continuity
Chapter Outlines
Capacity and Availability Management
Planning and Deployment
Protection
Service Level Agreements
Features
Recovery
Performance
Summary
Related Topics
Page
Capacity and Availability Management
Capacity Management
Chapter Sections
Capacity and Availability Management
Microsoft Exchange 2000 Operations Version
Service Hours
Availability Management
Service Availability
Minimizing System Failures
Decreasing Single Points of Failure
Increasing the Reliability of Exchange
Performance Tuning
Minimizing System Recovery Time
Making Changes to the Registry
Optimizable Features
No Performance Optimizer
Tuning Considerations
Tuning the Message Transfer Agent MTA
Upgrading from Exchange 5.5 to Exchange
Tuning Smtp Transport
Mailroot Directory Location
Smtp File Handles
Hkeylocal
Store and ESE Tuning
Online Store Maintenance
Active Directory Checking
Online Backups
Message Deletion and Online Defragmentation
Choosing the Correct Maintenance Strategy
First Storage Group
Extensible Storage Engine ESE Heaps
Store-Database Cache Size
Microsoft Exchange 2000 Operations Version
Tuning Active Directory Integration
Log Buffers
Type SET Maxactivequeries to 40 and press Enter
Tuning Outlook Web Access OWA
Setting OWA Properties
Hardware Upgrades
Page
Change and Configuration Management
Change Management
Prerequisites
Defining Change Type
Request for Change Is Submitted to Change Manager
Change Manager Assesses the RFC
Change Is Passed to IT Executive Committee for Approval
Change Is Passed to the Change Owner
Change Process Evaluation
Minor and Standard Changes
Scripting Minor and Standard Changes
Security
Software Control and Distribution
Documentation
Configuration Management
Tools for Configuration Management
Configuration Management and Change Management
Configuration Items
Microsoft Exchange 2000 Operations Guide Version
Configuration Management Relationships
Hardware Server Printer Software Exchange Hotfix
Nine Configuration Items with Relationships Between Them
Maintaining the Configuration Management Database
Defining Configuration Items
Configuration Management and Exchange
Change Management
Ownership
Exchange System Policies
Backup
Administering System Policies
Security
Summary
Enterprise Monitoring
Performance Monitoring
System Monitor
Exchange 2000 Objects and Counters to Monitor
Exipc
Service or Resource Performance Object
Smtp
MSExchangeIS
Information Store Counters
Smtp Server
MSExchangeIS Mailbox and MSExchangeIS Public
MSExchangeMTA and MSExchangeMTAConnections
Windows 2000 Objects and Counters to Monitor
MSExchangeIM Virtual Servers
MSExchangeAL
Subsystem Object Counter Exchange Comments
Subsystem Object Counter Exchange Comments
Centralized Monitoring
Event Monitoring
Event Viewer
Log Files
Centralized Event Monitoring
Adding Services to the Default Configuration
Availability Monitoring
Monitoring and Status Tool
Monitoring Resources
Notifications
Centralized Availability Monitoring
Status
Disabling Server Monitoring
Client Monitoring
Summary
Page
Chapter Start Point
Chapter End Point
Protection Against Hacking
Firewall Operations
Maintaining Firewall Availability
Monitoring Against Hacker Intrusion
Source Destination Service Protocol and port
Anti-Virus Measures
Dealing With Security Breaches
Staying Current
Dealing With Virus Infection
Blocking Attachments at the Client
File Extensions and File Types
File Extension File Type
Disaster Recovery Procedures
Backing Up
Protection
Offline Backup
Disk Imaging
Restoring
Recovering Individual Messages
Recovering Lost Mailboxes
To connect an Exchange 2000 mailbox to another user
Recovering Exchange Stores and Storage Groups
Full Exchange Server Recovery
Recovering Exchange After Active Directory Failure
Recovery Testing
Alternate Server Recovery
Summary
Page
Support
Providing Support for End Users
Reducing End User Support Costs
Support
Problem Reporting
Dealing with User Problems
Notifying Users
Exchange Problem Management
Support
Summary
Active Directory Connector ADC
Access Control Entry ACE
Access Control List ACL
Active Directory Services Interfaces Adsi
Adsi Edit
Administration group
ActiveX Data Objects ADO
Asymmetric Cipher
Collaboration Data Objects CDO for Windows
Ciphers
Clear item
Collaboration Data Objects
Conference Technology Provider CTP
Conferencing Management Service CMS
Configuration Connection Agreement ConfigCA
Connection Agreement CA
Domain tree DSAccess
Domain mode
Domain Name Services DNS
Domain controller
Encryption
Exchange Conferencing Services ECS
Enterprise
Epoxy
Extensible Storage Engine ESE also known as JET
Event Service
Exipc formerly known as Epoxy
Forest also known as enterprise
Hash Functions
Installable File System IFS
Group
Instant Messaging IM
Joint Engine Technology JET
Internet Messaging Access Protocol version 4 IMAP4
Lightweight Directory Access Protocol Ldap
Link State Algorithm LSA
Messaging Application Programming Interface Mapi
Metabase update service
Name Service Provider Interface Nspi
Metabase
Policy
Outlook Web Access
Opaque item
Post Office Protocol version 3 POP3
Resource
Recipient Update Service RUS
Remote Procedure Calls RPC
Resource mailbox
Routing group
Routing Group Connector RGC
Routing service
Routing Engine
Security principal
Schema
Secure Hash Algorithm version
Simple Message Transfer Protocol Smtp
Storage group
Site Replication Service SRS
Site Consistency Checker SCC also known as the Skcc
Store
User
System attendant
120
User Principal Name UPN
Web-DAV
Web Storage System
509
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