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4
Enterprise Monitoring
Introduction
Monitoring is an essential part of successful Exchange 2000 Server operations. Through effective monitoring, you are able to determine if you are meeting service level agreements, and if you are not, which areas are causing problems (known as reactive monitoring). You can even use a trend analysis of the data you have collected to predict future problems for your organization and to obtain a global picture of your Exchange 2000 Server environ- ment (known as proactive monitoring). Good reactive and proactive monitoring will help you to maintain high availability for your servers running Exchange.
In this chapter, you will learn how to monitor at the server level and the client level, the key areas to monitor, and what benefits you will gain from thorough monitoring.
Prerequisites
Before beginning this chapter, you should be familiar with service level agreements and basic operations procedures (covered in Chapter 1, “Introduction”).
Chapter Sections
This chapter covers the following procedures:
◆Performance monitoring
◆Event monitoring
◆Availability monitoring
◆Client monitoring
◆Operation personnel notification
At the end of this chapter, you will be able to monitor your Exchange 2000 Server environ- ment effectively.