Motorola GT10 9.1What to Do If Something Unusual Occurs (GT10)

GT10/GT30 9.1 What to Do If Something Unusual Occurs (GT10)

9.1What to Do If Something Unusual Occurs (GT10)

Problem	Cause	Solution	Related
Screen is	1) Power is not on.	1) Supply 24V DC power to unit.	page 21
blank	2) (When only lamp and message parts	2) Check the address of the substitute	GTWIN HELP
	are configured to the base screen)	reference device and the device val-
	Value of substitute reference device	ues on the PLC side.
	value does not exist in substitute data.
Error code	An error has occurred in communication	[Troubleshooting error codes] are listed	page 142
[ER**]	between the GT10 and an external de-	on page 142. Refer to this section for de-
appears at	vice (e.g. PLC).	tails.
the top right
of the screen
Screen	There is no base screen data in the	Transfer base screen data from GTWIN.	GTWIN HELP
displays	GT10. (Appears even when GT10 con-
[No Screen	figuration data exists.)
data]
Screen	1) Screen settings from the PLC, the	1) Create and register screen content or	page 118
displays	GT10’s switch part or the auto–paging	specify the correct screen number.
[Screen No.	indicate an unregistered screen num-	2) Create and register keyboard screen	GTWIN HELP
Error]	ber.
		or specify the correct keyboard num-
	2) When bringing up the keyboard screen	ber.
	during data input, an unregistered key-	3) Transfer base screen data from	GTWIN HELP
	board screen number was specified.
		GTWIN.
	3) GT10 configuration data and keyboard
	screen data exist in the GT10, but
	there is no base screen data.
Screen	The total capacity of transferred base	Delete part of the base screen data so	GTWIN HELP
displays	screen data exceeds the 384kbyte ca-	that the total capacity doesn’t exceed
[Memory is	pacity of the GT10.	384kbyte. Data capacity can be checked
Full]		by going to [View (V)] → [Memory Usage
		Conditions] on GTWIN menu bar.
An	1) The screen specification in the PLC	1) Specify the correct screen number.	page 118
unspecified	screen setting, the GT10 switch part	2) Check the start–up screen setting for	page 77
screen	or the auto–paging is wrong.
		the GT10 configuration settings in
appeared /
	2) The startup screen is specified in the	GTWIN. Delete unnecessary settings
there is
	GT10 configuration settings (GTWIN).	and re–transfer configuration data.
trouble when
	3) An erroneous device or value is speci-	3) Check the device content specified on	page 29 to
switching
screens	fied in the first word of the basic com-	the PLC side in the first word of the	page 30
	munication area word device.	basic communication area. (Do not
		use the basic communication area
		with ladder programs.)
Screen	1) No screen number has been written to	1) Specify correct screen number.	page 118
doesn’t	the screen setting area (the first word	2) Refer to page 119 [If the screen does	page 119
switch	in the basic communication area word
		not change as expected]. (Do not use
	device) from the PLC.
		the basic communication area with lad-
	2) The screen number to which you are	der programs.)
	attempting to switch has already been
	written from the PLC to the screen set-
	ting area (the first word in the basic
	communication area word device).

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