Name Getting Recorded Help Description, Main Menu | NEC 1093098

IntraMail Feature Glossary

Name

Getting Recorded Help

Description	Usage
If an extension user dials an incorrect code or forgets what	Voice Mail
to dial while in their mailbox, they can request help from
the IntraMail voice prompts.
• See Getting Recorded Help (page 49) for more.

Greeting A Subscriber Mailbox user can record up to three separate	Voice Mail
greetings and make any one of the three active. Caller’s to
the user’s mailbox hear the active greeting.
With Remote Greeting, an extension user can call into the
Automated Attendant, access their mailbox, and remotely
record their mailbox greeting.
• See Greeting (page 50) for more.
• Also see Auto Attendant Do Not Disturb in this glos-
sary.

Guest Mailbox

Instruction Menu

An outside party can have their own mailbox for receiving	Voice Mail
and sending messages.
• See Guest Mailbox (page 52) for more.
The Instruction Menu is the announcement that plays to	Automated Attendant
Automated Attendant callers. Normally, the Instruction
Menu provides callers with the Automated Attendant dial-
ing options.
• See Instruction Menu (page 53).

Leaving a Message

Listening to Messages

Log Onto Voice Mail

Leave a voice mail message in a co-worker’s mailbox.	Voice Mail
• See Leaving a Message (page 54).
While or after listening to a message, an extension user has	Voice Mail
many message handling options from which to choose.
• See Listening to Messages (page 56) for more.
An extension user can press a key to log onto (access)	Voice Mail
their IntraMail mailbox.
With Remote Logon, an employee calling through the Auto-
mated Attendant can dial a single digit followed by their own
mailbox number to remotely log onto their mailbox.
• See Log Onto Voice Mail (page 59) for more.

Mailbox Name

Mailbox Options Menu

A mailbox caller can hear the extension user’s prerecorded	Voice Mail
name instead of their mailbox number.
• See Mailbox Name (page 61) for more.
Sub-menu of a subscriber’s Main Menu that provides	Voice Mail
access to the Auto Time Stamp, Mailbox Security Code
Delete, and Message Notiﬁcation features.
• See Mailbox Options Menu (page 63) for more.

Mailbox Security Code Delete	The System Administrator can delete the security code for	Maintenance
	any mailbox, effectively unlocking it.
	• See Mailbox Security Code Delete (page 64) for more.
	• Also see Security Code in this glossary.

Main Menu	The IntraMail options available to an extension user when	Voice Mail
	they log onto their mailbox.
	• See Main Menu (page 65) for more.

12 ◆ IntraMail Features

DSX Feature Handbook

Image 16

NEC 1093098 Name Getting Recorded Help Description, Guest Mailbox Instruction Menu, Mailbox Name Mailbox Options Menu

Contents

IntraMail Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents Introduction You see DSX-nn Charts DSX Dial Codes by Feature Page 1When you are Intercom + #11 or # Charts Telephone Illustrations Button Display Telephone Introduction Speed Dial Bin keys Feature keys Button Display Telephone Calls Button Super Display Telephone Introduction Button DSS Console Telephone Illustrations Without IntraMail Installed With IntraMail Installed IntraMail Feature Glossary Name Description Call Routing MailboxCall Screening Caller ID and Voice Mail Name Getting Recorded Help Description Guest Mailbox Instruction MenuLeaving a Message Listening to Messages Log Onto Voice Mail Mailbox Name Mailbox Options Menu Message Listen Mode Make CallMessage Count Display Message Delete See Volume Control with Voice Mail page 88 for Transfer to a Mailbox Volume Control with Voice MailSee Time and Date with Voice Mail page 84 for Play a pre-recorded announcement to callers Announcement MailboxRecording an Announcement Mailbox Message Announcement Message See Announcement Mailbox Answer Schedule Override Enabling Answer Schedule Override Answer Tables To activate or cancel Personal Answering Machine Emulation Using Personal Answering Machine EmulationAnswering Machine Emulation Auto Attendant Do Not Disturb Access the Mailbox Greeting options Auto Erase or Save Handling Partially Reviewed Messages Automatically hear the time and date a message was left Auto Time StampTurning Auto Time Stamp On or Off Using the Automated Attendant For the outside caller Automated Attendant Automated Attendant, Built-In #AG Automated Attendant Transfer Automatic Routing for Rotary Dial Callers Bilingual Voice Prompts Routing MailboxOutside Line Station Mailbox An extension user can forward their calls to their mailbox Call Forward to a MailboxCaller hears, That is an invalid entry , Activating or Canceling Call Forward to your Mailbox To activate Call Forwarding Call Routing Mailbox Recording an Instruction Menu for a Call Routing Mailbox Call Screening and Group Mailboxes Call ScreeningAutomatic Call Screening Manual Call Screening Operation To use another feature or process another callTo intercept the call and stop recording the message Automatic Call Screening Operation To turn Automatic Call Screening on or off Caller ID and Voice Mail Automated Attendant Transfer Calling the Automated AttendantNext Call Routing Mailbox Centrex Transfer Conversation Record Conversation Record Key for a Co-worker’s Mailbox User Programmable Feature Conversation Record Dial Action Table Deﬁnes the dialing options for Automated Attendant callers Directory Dialing Using Directory Dialing To use Directory Dialing Recording a Directory Dialing Message Dialing Options Available while Entering a Name TimeoutDirectory Dialing Mailbox Name Entry Options Directory Dialing Mailbox Routing Options Erasing All Messages Erasing All Messages in a Subscriber Mailbox Exiting a Mailbox Exit your mailbox by dialing a code or by hanging upTo exit your mailbox To exit and immediately return to your mailbox External Transfer Getting Recorded Help Request help from the IntraMail voice prompts Multiple Greetings GreetingRemote Greetings Turn Auto Attendant Do Not Disturb off or on Accessing a Guest Mailbox Guest MailboxTo log onto a Guest Mailbox Logging Onto a Guest Mailbox from the Automated Attendant Instruction Menu Leaving a Message Additional Options While Leaving a MessageDialing Options While Leaving a Message An invalid entry , To leave a message in a mailbox from outside the company See Message Listen Mode Listening to MessagesMessage Listen Options See Time and Date with Voice Mail Telephone Display while Listening to a Message Super Display Button and 34-Button Display Local On-site Logon Log Onto Voice MailRemote Log On Logging Onto Your Mailbox To log onto your Subscriber Mailbox Mailbox Name Recording Your Mailbox Name Erase the mailbox name Mailbox Options Menu Accessing the Mailbox Options MenuSee Mailbox Security Code Delete Mailbox Security Code Delete Deleting a Mailbox Security Code Main Menu Mailbox Main Menu Accessing the Mailbox Main Menu Using Make Call from your Mailbox Make Call Message Count Display Operation is automatic Message Delete Deleting a Message Message Forward Forwarding a Message Message Listen Mode How Message Notiﬁcation Works to Normal Telephone Numbers Message NotiﬁcationHow Message Notiﬁcation Works to Digital Pager Numbers Setting Up Message Notiﬁcation Page 1 Back up to the previous level without changing your entry Setting Up Message Notiﬁcation Page 2 Message On Hold Recording the Message On Hold Message Playback Direction Message Reply Next Call Routing Mailbox Recording Options Record and Send a MessageRecord and Send a Message Security Code System Administrator Options System AdministratorOption Description For more, see Accessing the System Administrator Options Turn to System Administrator Options page 82 for more Set the system time and date Time and Date with Voice MailHearing the Current Time and Date Time and Date Stamp with Caller ID Time and Date StampHearing the Time and Date a Message was Left Transfer to a Mailbox Transfer Message HandlingTransferring Calls to a Mailbox Method B Transfer without ﬁrst ringing Press Transfer Method C Using a Call Coverage key Press Transfer Method D Using a Hotline key Volume Control with Voice Mail Volume Control