IntraMail Feature Glossary
Name | Description | Usage |
Call Routing Mailbox | The mailbox associated with an Answer Table that specifies | Automated Attendant |
| which dialing options (Dial Action Table) and announce- |
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| ments are available to Automated Attendant callers. |
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| • See Call Routing Mailbox (page 32) for more. |
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Call Screening | Call Screening allows a display keyset extension user to | Voice Mail |
| listen to (screen) a voice mail message as it is being left in |
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| their mailbox. Unlike Personal Answering Machine emu- |
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| lation, Call Screening does not require the extension user |
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| to forward their calls immediately to voice mail. |
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| • See Call Screening (page 33) for more. |
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Caller ID and Voice Mail | A telephone company service that provides a caller’s number | System |
| and optional name. The telephone system can pass this infor- |
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| mation to IntraMail to enable Caller ID with Return Call. |
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| • See Caller ID and Voice Mail (page 36) for more. |
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Calling the Automated Attendant | Automated Attendant callers can use various IntraMail | Automated Attendant |
| features and then return to the Automated Attendant for |
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| additional dialing options. |
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| • See Calling the Automated Attendant (page 37) for |
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| more. |
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Centrex Transfer | The Automated Attendant to transfer a caller from a Cen- | Automated Attendant |
| trex line to an outside number using the features of that |
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| Centrex line. |
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| • See Centrex Transfer (page 38) for more. |
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Conversation Record | Allows an extension user to record their active call as a mes- | Voice Mail |
| sage in their mailbox. IntraMail will broadcast a beep and a |
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| voice prompt to the callers as Conversation Record begins. |
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| • See Conversation Record (page 39) for more. |
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Dial Action Table | Defines the dialing options for a Call Routing Mailbox | Automated Attendant |
| chosen by the active Answer Table, which in turn provides |
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| those dialing options to Automated Attendant callers. |
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| • See Dial Action Table (page 41) for more. |
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Directory Dialing | Directory Dialing allows an Automated Attendant caller to | Automated Attendant |
| reach an extension by dialing the first few letters in the |
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| extension user’s name. |
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| • See Directory Dialing (page 42) for more. |
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Erasing All Messages | Lets the System Administrator delete mailbox messages | Maintenance |
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| • See Erasing All Messages (page 46) for more. |
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Exiting a Mailbox | An extension user can exit their mailbox by dialing a code | Voice Mail |
| or by hanging up. |
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| • See Exiting a Mailbox (page 47) for more. |
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External Transfer | An Automated Attendant caller can automatically route to | Automated Attendant |
| an outside telephone number. |
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| • See External Transfer (page 48) for more. |
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Features | IntraMail |
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DSX Feature Handbook | IntraMail Features ◆ 11 |
