Instruction Menu | NEC 1093098 specification

Instruction Menu

Instruction Menu

Description

Play an announcement to outside callers announcing the Automated Attendant dialing options.

The Instruction Menu is the announcement that plays to Automated Attendant callers. Normally, the Instruc- tion Menu greets callers and provides them with the Automated Attendant dialing options. The Instruction Menu is associated with the active Call Routing Mailbox. Normally, you should have the System Adminis- trator customize (rerecord) the Instruction Menu to match the dialing options enabled in the site’s Dial Action Table. If a custom Instruction Menu is not recorded, the Automated Attendant callers hear:

“Thank you for calling. If you are calling from a touch tone phone, please dial the extension number you wish to reach, or dial 0 for assistance. If you are calling from a rotary dial phone, please stay on the line for assistance.”

Operation

Recording an Instruction Menu for a Call Routing Mailbox

[Super Display Soft Key] - [Keyset Soft Key]

Log onto System Administrator’s mailbox.

	SA (72)	Access System Administrator options.
	SA (72)	[System Admin] - [N/A]
		[System Admin] - [N/A]

		I (4)	Select Instruction Menus.
		I (4)	[Instruction] - [Instr]
			[Instruction] - [Instr]

			Enter the Call Routing Mailbox number.

	L (5)	Listen to the current Instruction Menu (if any).
	L (5)	[Listen] - [Lstn]
		[Listen] - [Lstn]

		#	Exit listen mode.

	R (7)	Record a new Instruction Menu.
	R (7)	[Record] - [Rec]
		[Record] - [Rec]

		Record message.

		*	Pause or restart recording
		*	[Resume] - [Resume]
			[Pause] - [Pause]

		E (3)	Erase recording.
		E (3)	[Cancel] - [Cancel]
			[Cancel] - [Cancel]

		#	Exit recording mode.
		#	[Done] - [Done]
			[Done] - [Done]

	E (3)	Erase the Instruction Menu.
	E (3)	[Erase] - [Erase]
		[Erase] - [Erase]

	#	Go back to the System Administrator options.
	#	[Exit] - [Exit]
		[Exit] - [Exit]

#	Go back to the System Administrator options.
#	[Exit] - [Exit]
	[Exit] - [Exit]

0Plays Help message.

Features	IntraMail

DSX Feature Handbook

IntraMail Features ◆ 53

Image 57

NEC 1093098 manual Recording an Instruction Menu for a Call Routing Mailbox

Contents

IntraMail Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents You see DSX-nn Introduction DSX Dial Codes by Feature Page 1 ChartsWhen you are Intercom + #11 or # Charts Button Display Telephone Introduction Telephone Illustrations Button Display Telephone Speed Dial Bin keys Feature keys Button Super Display Telephone Introduction Calls Button DSS Console Telephone Illustrations With IntraMail Installed Without IntraMail Installed IntraMail Feature Glossary Call Routing Mailbox Name DescriptionCall Screening Caller ID and Voice Mail Guest Mailbox Instruction Menu Name Getting Recorded Help DescriptionLeaving a Message Listening to Messages Log Onto Voice Mail Mailbox Name Mailbox Options Menu Make Call Message Listen ModeMessage Count Display Message Delete Transfer to a Mailbox Volume Control with Voice Mail See Volume Control with Voice Mail page 88 forSee Time and Date with Voice Mail page 84 for Announcement Mailbox Play a pre-recorded announcement to callersRecording an Announcement Mailbox Message See Announcement Mailbox Announcement Message Enabling Answer Schedule Override Answer Schedule Override Answer Tables Using Personal Answering Machine Emulation To activate or cancel Personal Answering Machine EmulationAnswering Machine Emulation Auto Attendant Do Not Disturb Access the Mailbox Greeting options Handling Partially Reviewed Messages Auto Erase or Save Auto Time Stamp Automatically hear the time and date a message was leftTurning Auto Time Stamp On or Off Automated Attendant Using the Automated Attendant For the outside caller Automated Attendant, Built-In #AG Automated Attendant Transfer Automatic Routing for Rotary Dial Callers Routing Mailbox Bilingual Voice PromptsOutside Line Station Mailbox Call Forward to a Mailbox An extension user can forward their calls to their mailboxCaller hears, That is an invalid entry , To activate Call Forwarding Activating or Canceling Call Forward to your Mailbox Recording an Instruction Menu for a Call Routing Mailbox Call Routing Mailbox Call Screening Call Screening and Group MailboxesAutomatic Call Screening To use another feature or process another call Manual Call Screening OperationTo intercept the call and stop recording the message To turn Automatic Call Screening on or off Automatic Call Screening Operation Caller ID and Voice Mail Calling the Automated Attendant Automated Attendant TransferNext Call Routing Mailbox Centrex Transfer Conversation Record Key for a Co-worker’s Mailbox Conversation Record Conversation Record User Programmable Feature Deﬁnes the dialing options for Automated Attendant callers Dial Action Table Directory Dialing Recording a Directory Dialing Message Using Directory Dialing To use Directory Dialing Timeout Dialing Options Available while Entering a NameDirectory Dialing Mailbox Name Entry Options Directory Dialing Mailbox Routing Options Erasing All Messages in a Subscriber Mailbox Erasing All Messages Exit your mailbox by dialing a code or by hanging up Exiting a MailboxTo exit your mailbox To exit and immediately return to your mailbox External Transfer Request help from the IntraMail voice prompts Getting Recorded Help Greeting Multiple GreetingsRemote Greetings Turn Auto Attendant Do Not Disturb off or on Guest Mailbox Accessing a Guest MailboxTo log onto a Guest Mailbox Logging Onto a Guest Mailbox from the Automated Attendant Instruction Menu Additional Options While Leaving a Message Leaving a MessageDialing Options While Leaving a Message An invalid entry , To leave a message in a mailbox from outside the company Listening to Messages See Message Listen ModeMessage Listen Options See Time and Date with Voice Mail Super Display Telephone Display while Listening to a Message Button and 34-Button Display Log Onto Voice Mail Local On-site LogonRemote Log On To log onto your Subscriber Mailbox Logging Onto Your Mailbox Recording Your Mailbox Name Mailbox Name Erase the mailbox name Accessing the Mailbox Options Menu Mailbox Options MenuSee Mailbox Security Code Delete Deleting a Mailbox Security Code Mailbox Security Code Delete Mailbox Main Menu Main Menu Accessing the Mailbox Main Menu Make Call Using Make Call from your Mailbox Message Count Display Operation is automatic Deleting a Message Message Delete Forwarding a Message Message Forward Message Listen Mode Message Notiﬁcation How Message Notiﬁcation Works to Normal Telephone NumbersHow Message Notiﬁcation Works to Digital Pager Numbers Back up to the previous level without changing your entry Setting Up Message Notiﬁcation Page 1 Setting Up Message Notiﬁcation Page 2 Recording the Message On Hold Message On Hold Message Playback Direction Message Reply Next Call Routing Mailbox Record and Send a Message Recording OptionsRecord and Send a Message Security Code System Administrator System Administrator OptionsOption Description For more, see Turn to System Administrator Options page 82 for more Accessing the System Administrator Options Time and Date with Voice Mail Set the system time and dateHearing the Current Time and Date Time and Date Stamp Time and Date Stamp with Caller IDHearing the Time and Date a Message was Left Transfer Message Handling Transfer to a MailboxTransferring Calls to a Mailbox Method B Transfer without ﬁrst ringing Press Transfer Method D Using a Hotline key Method C Using a Call Coverage key Press Transfer Volume Control Volume Control with Voice Mail