Leaving a Message

Leaving a Message

Description

Leave a voice message in a mailbox from inside or outside the company.

An extension user or outside caller can leave a voice message in a co-worker’s mailbox if that extension is busy, unanswered, or in Do Not Disturb. Leaving a voice message is a handy and efficient way to communi- cate with co-workers that avoids post-it notes, message pads, and unnecessary email.

Additional Options While Leaving a Message

The following chart shows the additional dialing options a caller may have while listening to the mailbox greeting prior to leaving a message. What happens depends on the setting of the Next Call Routing and Dial- ing Option options.

Dialing Options While Leaving a Message

Next Call

Dialing Option

Digit

 

Action

 

 

 

Routing Mailbox

Dialed

Outside Call

 

Intercom Call

 

 

 

 

 

 

 

 

 

 

Undefined

No

0

Caller hears, “That is an invalid entry,” and the

 

 

 

greeting repeats.

 

 

 

 

1-9

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

#

IntraMail hangs up.

 

 

 

 

 

 

 

 

*

Caller skips greeting and can immediately start

 

 

 

recording.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-16 (valid Call

No

0

Caller follows 0 action

 

Caller hears, “That is

Routing Mailbox)

 

 

in Next Call Routing

 

an invalid entry,” and

 

 

 

Mailbox.

 

the greeting repeats.

 

 

 

 

 

 

 

1-9

Caller hears, “That is an invalid entry,” and the

 

 

 

greeting repeats.

 

 

 

 

 

 

 

 

 

 

#

Caller routes to the

 

IntraMail hangs up.

 

 

 

Next Call Routing

 

 

 

 

 

Mailbox and hears its

 

 

 

 

 

Instruction Menu.

 

 

 

 

 

 

 

 

 

*

Caller skips greeting and can immediately start

 

 

 

recording.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1-16 (valid Call

Yes

0

Caller follows key’s

 

Caller hears, “That is

Routing Mailbox)

 

 

action in Next Call

 

an invalid entry,” and

 

1-9

 

 

 

Routing Mailbox.

 

the greeting repeats.

 

 

 

 

 

 

 

 

 

 

 

 

#

Caller routes to the

 

IntraMail hangs up.

 

 

 

Next Call Routing

 

 

 

 

 

Mailbox and hears its

 

 

 

 

 

Instruction Menu.

 

 

 

 

 

 

 

 

 

*

Caller skips greeting and can immediately start

 

 

 

recording.

 

 

 

 

 

 

 

 

54 IntraMail Features

DSX Feature Handbook

Page 58
Image 58
NEC 1093098 Additional Options While Leaving a Message, Dialing Options While Leaving a Message, An invalid entry