Message On Hold
Message On Hold
Description
A prerecorded message can play to callers while they wait on Hold
Message On Hold allows the System Administrator to record a message that will play to callers while they wait on Hold. For example, you can record a message summarizing available services or hours of operation. This message will play to callers as soon as you put them on Hold, and continually repeat as long as they remain on Hold. Message On Hold recording is only available from the System Administrator’s Mailbox. Intr- aMail provides a single Message On Hold. Any number of callers can simultaneously listen to the Message On Hold recording.
Operation
Recording the Message On Hold
[Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s mailbox.
SA (72) | Access System Administrator options. | |||
[System Admin] - [N/A] |
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| 1 | Select Message On Hold. | ||
| [Message On Hold] - [N/A] |
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| L (5) | Listen to the current Message On Hold (if any). | |
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| [Listen] - [Lstn] | ||
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| # | Exit listen mode. |
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| R (7) | Record a new Message On Hold. | |
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| [Record] - [Rec] | ||
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| Record message. | |
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| * | Pause or restart recording. |
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| [Resume] - [Resume] | |
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| [Pause] - [Pause] |
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| E (3) | Erase recording. |
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| [Cancel] - [Cncl] | |
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| # | Exit recording mode. |
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| [Done] - [Done] | |
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| E (3) | Erase the Message On Hold. | |
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| [Erase] - [Erase] | ||
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| # | Go back to the System Administrator options. | |
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| [Exit] - [Exit] |
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| 0 | Plays Help message. | |
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| # | Go back to the Main Menu options. | ||
| [Exit] - [Exit] |
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0Plays Help message.
76 ◆ IntraMail Features | DSX Feature Handbook |
