IntraMail Feature Glossary | NEC 1093098 guide

IntraMail Feature Glossary

IntraMail Feature Glossary

Name

Announcement Mailbox

Announcement Message

Description	Usage
Mailbox that allows a prerecorded greeting to play to callers.	Automated Attendant
• See Announcement Mailbox (page 15) for more.
The message that the System Administrator records for a	Automated Attendant
speciﬁc Announcement Mailbox.
• See Announcement Message (page 16) for more.

Answer Schedule Override	Enables an alternate greeting and alternate dialing options	Automated Attendant
	for callers.
	• See Answer Schedule Override (page 17) for more.

Answer Table	Determines how the Automated Attendant answers outside	Automated Attendant
	calls on each line, according to the time of the day and day
	of the week that the call is ringing.
	• See Answer Tables (page 18) for more.

Answering Machine Emulation	A keyset on the connected telephone system can work like	Voice Mail
	a home answering machine.
	• See Answering Machine Emulation (page 19) for
	more.

Auto Attendant Do Not Disturb	Auto Attendant Do Not Disturb sends Automated Attendant	Automated Attendant
	calls directly to an extension user’s mailbox. Their phone
	will not ring for calls from the Automated Attendant.
	• See Auto Attendant Do Not Disturb (page 20) for
	more. Also see Greeting in this glossary.

Auto Erase or Save	When a mailbox user completely listens to a new message	Voice Mail
	and then exits their mailbox, IntraMail will either automat-
	ically save or erase the message.
	• See Auto Erase or Save (page 22) for more.

Auto Time Stamp	After a user listens to a message, IntraMail can optionally	Voice Mail
	announce the time and date the message was left.
	• See Auto Time Stamp (page 23) for more.

Automated Attendant	The Automated Attendant can automatically answer the	Automated Attendant
	telephone system’s incoming calls, play an Instruction
	Menu message, and provide dialing options to callers.
	• See Automated Attendant (page 24) for more.

Automated Attendant, Basic	Provides built-in call answering capability when IntraMail	Automated Attendant
	is not installed.
	• See Automated Attendant, Built-In(page 25) for more.

Automated Attendant Transfer	While on an outside call, an extension user can transfer	Voice Mail
	their call to the Automated Attendant so the caller can use
	the Automated Attendant dialing options.
	• See Automated Attendant Transfer (page 27) for more.

Bilingual Voice Prompts	• See Bilingual Voice Prompts (page 29) for more.	Voice Mail

Call Forward to a Mailbox	An extension user can forward their calls to their mailbox.	Voice Mail
	• See Call Forward to a Mailbox (page 30) for more.

10 ◆ IntraMail Features

DSX Feature Handbook

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NEC 1093098 manual IntraMail Feature Glossary

Contents

IntraMail Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents Introduction You see DSX-nn When you are ChartsDSX Dial Codes by Feature Page 1 Intercom + #11 or # Charts Telephone Illustrations Button Display Telephone Introduction Speed Dial Bin keys Feature keys Button Display Telephone Calls Button Super Display Telephone Introduction Button DSS Console Telephone Illustrations Without IntraMail Installed With IntraMail Installed IntraMail Feature Glossary Call Screening Name DescriptionCall Routing Mailbox Caller ID and Voice Mail Leaving a Message Listening to Messages Log Onto Voice Mail Name Getting Recorded Help DescriptionGuest Mailbox Instruction Menu Mailbox Name Mailbox Options Menu Message Count Display Message Listen ModeMake Call Message Delete See Time and Date with Voice Mail page 84 for Transfer to a Mailbox Volume Control with Voice MailSee Volume Control with Voice Mail page 88 for Recording an Announcement Mailbox Message Announcement MailboxPlay a pre-recorded announcement to callers Announcement Message See Announcement Mailbox Answer Schedule Override Enabling Answer Schedule Override Answer Tables Answering Machine Emulation Using Personal Answering Machine EmulationTo activate or cancel Personal Answering Machine Emulation Auto Attendant Do Not Disturb Access the Mailbox Greeting options Auto Erase or Save Handling Partially Reviewed Messages Turning Auto Time Stamp On or Off Auto Time StampAutomatically hear the time and date a message was left Using the Automated Attendant For the outside caller Automated Attendant Automated Attendant, Built-In #AG Automated Attendant Transfer Automatic Routing for Rotary Dial Callers Outside Line Bilingual Voice PromptsRouting Mailbox Station Mailbox Caller hears, That is an invalid entry , Call Forward to a MailboxAn extension user can forward their calls to their mailbox Activating or Canceling Call Forward to your Mailbox To activate Call Forwarding Call Routing Mailbox Recording an Instruction Menu for a Call Routing Mailbox Automatic Call Screening Call ScreeningCall Screening and Group Mailboxes To intercept the call and stop recording the message To use another feature or process another callManual Call Screening Operation Automatic Call Screening Operation To turn Automatic Call Screening on or off Caller ID and Voice Mail Next Call Routing Mailbox Calling the Automated AttendantAutomated Attendant Transfer Centrex Transfer Conversation Record Conversation Record Key for a Co-worker’s Mailbox User Programmable Feature Conversation Record Dial Action Table Deﬁnes the dialing options for Automated Attendant callers Directory Dialing Using Directory Dialing To use Directory Dialing Recording a Directory Dialing Message Directory Dialing Mailbox Name Entry Options TimeoutDialing Options Available while Entering a Name Directory Dialing Mailbox Routing Options Erasing All Messages Erasing All Messages in a Subscriber Mailbox To exit your mailbox Exiting a MailboxExit your mailbox by dialing a code or by hanging up To exit and immediately return to your mailbox External Transfer Getting Recorded Help Request help from the IntraMail voice prompts Remote Greetings GreetingMultiple Greetings Turn Auto Attendant Do Not Disturb off or on To log onto a Guest Mailbox Accessing a Guest MailboxGuest Mailbox Logging Onto a Guest Mailbox from the Automated Attendant Instruction Menu Dialing Options While Leaving a Message Leaving a MessageAdditional Options While Leaving a Message An invalid entry , To leave a message in a mailbox from outside the company Message Listen Options See Message Listen ModeListening to Messages See Time and Date with Voice Mail Telephone Display while Listening to a Message Super Display Button and 34-Button Display Remote Log On Log Onto Voice MailLocal On-site Logon Logging Onto Your Mailbox To log onto your Subscriber Mailbox Mailbox Name Recording Your Mailbox Name Erase the mailbox name See Mailbox Security Code Delete Accessing the Mailbox Options MenuMailbox Options Menu Mailbox Security Code Delete Deleting a Mailbox Security Code Main Menu Mailbox Main Menu Accessing the Mailbox Main Menu Using Make Call from your Mailbox Make Call Message Count Display Operation is automatic Message Delete Deleting a Message Message Forward Forwarding a Message Message Listen Mode How Message Notiﬁcation Works to Digital Pager Numbers Message NotiﬁcationHow Message Notiﬁcation Works to Normal Telephone Numbers Setting Up Message Notiﬁcation Page 1 Back up to the previous level without changing your entry Setting Up Message Notiﬁcation Page 2 Message On Hold Recording the Message On Hold Message Playback Direction Message Reply Next Call Routing Mailbox Record and Send a Message Record and Send a MessageRecording Options Security Code Option Description For more, see System AdministratorSystem Administrator Options Accessing the System Administrator Options Turn to System Administrator Options page 82 for more Hearing the Current Time and Date Time and Date with Voice MailSet the system time and date Hearing the Time and Date a Message was Left Time and Date StampTime and Date Stamp with Caller ID Transferring Calls to a Mailbox Transfer to a MailboxTransfer Message Handling Method B Transfer without ﬁrst ringing Press Transfer Method C Using a Call Coverage key Press Transfer Method D Using a Hotline key Volume Control with Voice Mail Volume Control