Automated Attendant, Built-In

Automated Attendant, Built-In

Description

Provides built-in call answering capability when IntraMail is not installed.

For the full-featured IntraMail Automated Attendant that automatically answers incoming calls, plays an Instruction Menu message, and provides dialing options to callers, see Automated Attendant (page 24).

The Built-In Automated Attendant gives the system call answering and routing capabilities when IntraMail is not installed. The Built-In Automated Attendant can use any of the first eight Call Routing Mailboxes (001-008) for call handling, and each of these eight Routing Mailboxes can have a 30 second Instruction Menu message (Attendant Greeting). The Routing Mailboxes must be Call Routing Mailboxes, and all other Routing Mailbox types are ignored. Additionally, the Built-In Automated Attendant provides two voice mail ports, allowing it to process two calls simultaneously.

The Built-In Automated Attendant does not provide voice mail.

Just like the full featured IntraMail Automated Attendant, the Built-In Automated Attendant can answer out- side calls on each line according to the time of the day and day of the week that the call is ringing. After answering, the Built-In Automated Attendant plays an Instruction Menu message (greeting) to the caller and provides them with dialing options.

Operation

Using the Built-In Automated Attendant

For the outside caller:

1.After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.

Features

IntraMail

 

 

DSX Feature Handbook

IntraMail Features 25

Page 29
Image 29
NEC 1093098 manual Automated Attendant, Built-In