Announcement Mailbox | NEC 1093098 guide

Announcement Mailbox

Announcement Mailbox

Description

Play a pre-recorded announcement to callers.

An Announcement Mailbox plays a pre-recorded announcement to Automated Attendant callers without providing dialing options. The Announcement Mailbox is typically set up to provide information to callers (such as company directions) and then route back to the Automated Attendant. For example:

❥The Automated Attendant instructs the caller to dial a digit (e.g., 1) for company directions.

-Record this in the Instruction Menu message for the active Call Routing Mailbox. See Instruction Menu (page 53) for more.

-Set the dialing options in the Dial Action Table associated with the active Call Routing Mailbox. See Dial Action Table (page 41) for more.

❥The caller dials the digit and listens to the prerecorded Announcement Mailbox message for directions.

❥After playing the directions, the caller routes back to the Automated Attendant for additional dialing options.

Operation

	Recording an Announcement Mailbox Message
	[Super Display Soft Key] - [Keyset Soft Key]


Log onto System Administrator’s mailbox.

SA (72) Access System Administrator options.
[System Admin] - [N/A]

A (2)	Select Announcement Mailbox message.
	[Announcement] - [Annc]

	Enter the Announcement Mailbox number.

	L (5)	Listen to current Announcement Mailbox message.
		[Listen] - [Lstn]

		#	Exit listen mode.

R (7)	Record a new Announcement Mailbox message.
	[Record] - [Rec]

	Record message.

	*	Pause or restart recording.
		[Resume] - [Resume]
		[Pause] - [Pause]

	E (3)	Erase recording.
		[Cancel] - [Cancel]

	#	Exit recording mode.
		[Done] - [Done]

E (3)	Erase the Announcement Mailbox message.
	[Erase] - [Erase]

#	Go back to the System Administrator options.
	[Exit] - [Exit]

#Go back to the System Administrator options.

[Exit] - [Exit]

0Plays Help message.

Features	IntraMail

DSX Feature Handbook

IntraMail Features ◆ 15

Image 19

NEC 1093098 manual Play a pre-recorded announcement to callers, Recording an Announcement Mailbox Message

Contents

IntraMail Feature Handbook NEC Unified Solutions, Inc Table of Contents Ii Table of Contents You see DSX-nn Introduction Intercom + #11 or # ChartsDSX Dial Codes by Feature Page 1 When you are Charts Button Display Telephone Introduction Telephone Illustrations Button Display Telephone Speed Dial Bin keys Feature keys Button Super Display Telephone Introduction Calls Button DSS Console Telephone Illustrations With IntraMail Installed Without IntraMail Installed IntraMail Feature Glossary Caller ID and Voice Mail Name DescriptionCall Routing Mailbox Call Screening Mailbox Name Mailbox Options Menu Name Getting Recorded Help DescriptionGuest Mailbox Instruction Menu Leaving a Message Listening to Messages Log Onto Voice Mail Message Delete Message Listen ModeMake Call Message Count Display See Volume Control with Voice Mail page 88 for Transfer to a Mailbox Volume Control with Voice MailSee Time and Date with Voice Mail page 84 for Play a pre-recorded announcement to callers Announcement MailboxRecording an Announcement Mailbox Message See Announcement Mailbox Announcement Message Enabling Answer Schedule Override Answer Schedule Override Answer Tables To activate or cancel Personal Answering Machine Emulation Using Personal Answering Machine EmulationAnswering Machine Emulation Auto Attendant Do Not Disturb Access the Mailbox Greeting options Handling Partially Reviewed Messages Auto Erase or Save Automatically hear the time and date a message was left Auto Time StampTurning Auto Time Stamp On or Off Automated Attendant Using the Automated Attendant For the outside caller Automated Attendant, Built-In #AG Automated Attendant Transfer Automatic Routing for Rotary Dial Callers Station Mailbox Bilingual Voice PromptsRouting Mailbox Outside Line An extension user can forward their calls to their mailbox Call Forward to a MailboxCaller hears, That is an invalid entry , To activate Call Forwarding Activating or Canceling Call Forward to your Mailbox Recording an Instruction Menu for a Call Routing Mailbox Call Routing Mailbox Call Screening and Group Mailboxes Call ScreeningAutomatic Call Screening Manual Call Screening Operation To use another feature or process another callTo intercept the call and stop recording the message To turn Automatic Call Screening on or off Automatic Call Screening Operation Caller ID and Voice Mail Automated Attendant Transfer Calling the Automated AttendantNext Call Routing Mailbox Centrex Transfer Conversation Record Key for a Co-worker’s Mailbox Conversation Record Conversation Record User Programmable Feature Deﬁnes the dialing options for Automated Attendant callers Dial Action Table Directory Dialing Recording a Directory Dialing Message Using Directory Dialing To use Directory Dialing Dialing Options Available while Entering a Name TimeoutDirectory Dialing Mailbox Name Entry Options Directory Dialing Mailbox Routing Options Erasing All Messages in a Subscriber Mailbox Erasing All Messages To exit and immediately return to your mailbox Exiting a MailboxExit your mailbox by dialing a code or by hanging up To exit your mailbox External Transfer Request help from the IntraMail voice prompts Getting Recorded Help Multiple Greetings GreetingRemote Greetings Turn Auto Attendant Do Not Disturb off or on Logging Onto a Guest Mailbox from the Automated Attendant Accessing a Guest MailboxGuest Mailbox To log onto a Guest Mailbox Instruction Menu An invalid entry , Leaving a MessageAdditional Options While Leaving a Message Dialing Options While Leaving a Message To leave a message in a mailbox from outside the company See Time and Date with Voice Mail See Message Listen ModeListening to Messages Message Listen Options Super Display Telephone Display while Listening to a Message Button and 34-Button Display Local On-site Logon Log Onto Voice MailRemote Log On To log onto your Subscriber Mailbox Logging Onto Your Mailbox Recording Your Mailbox Name Mailbox Name Erase the mailbox name Mailbox Options Menu Accessing the Mailbox Options MenuSee Mailbox Security Code Delete Deleting a Mailbox Security Code Mailbox Security Code Delete Mailbox Main Menu Main Menu Accessing the Mailbox Main Menu Make Call Using Make Call from your Mailbox Message Count Display Operation is automatic Deleting a Message Message Delete Forwarding a Message Message Forward Message Listen Mode How Message Notiﬁcation Works to Normal Telephone Numbers Message NotiﬁcationHow Message Notiﬁcation Works to Digital Pager Numbers Back up to the previous level without changing your entry Setting Up Message Notiﬁcation Page 1 Setting Up Message Notiﬁcation Page 2 Recording the Message On Hold Message On Hold Message Playback Direction Message Reply Next Call Routing Mailbox Recording Options Record and Send a MessageRecord and Send a Message Security Code System Administrator Options System AdministratorOption Description For more, see Turn to System Administrator Options page 82 for more Accessing the System Administrator Options Set the system time and date Time and Date with Voice MailHearing the Current Time and Date Time and Date Stamp with Caller ID Time and Date StampHearing the Time and Date a Message was Left Method B Transfer without ﬁrst ringing Press Transfer Transfer to a MailboxTransfer Message Handling Transferring Calls to a Mailbox Method D Using a Hotline key Method C Using a Call Coverage key Press Transfer Volume Control Volume Control with Voice Mail