Directory Dialing

Dialing Options Available while Entering a Name

The following table shows the dialing options available to the caller while they are entering a name into a Directory Dialing Mailbox.

By default, the caller can dial the digs 2-9 to enter the name or dial # to return to the Automated Attendant.

If a Next Call Routing Mailbox is specified, the caller can dial the digits 2-9 to enter a name, dial 0 to follow the 0 action of the Next Call Routing Mailbox, or dial # to route directly to the Next Call Routing Mailbox.

Directory Dialing Mailbox Name Entry Options

(Options available while entering a name)

Dialed Digit

Next Call Routing Mailbox Setting

Action

 

 

 

 

 

 

1

N/A

Entry is ignored.If no additional digits are dialed, repeats the Direc-

 

 

tory Dialing Message (to make a new name entry) up to twice and

 

 

then hangs up.

 

 

 

2-9

N/A

Interprets the digit as a letter and waits 6 seconds for additional input

 

 

(i.e., more letters or a # to conclude name entry). If no additional dig-

 

 

its are dialed, repeats the Directory Dialing Message (to make a new

 

 

name entry) up to twice and then hangs up.

 

 

 

0

UND (Not assigned)

Repeats the Directory Dialing Message (to make a new name entry)

 

 

each time the caller dials the digit.

 

 

 

 

1-16 (valid Call Routing Mail-

Caller routes according to the 0 action of the Next Call Routing Mail-

 

box)

box’s Dial Action Table.

 

 

 

*

N/A

Repeats the Directory Dialing Message (to make a new name entry)

 

 

each time the caller dials the digit.

 

 

 

#

UND (Not assigned)

Routes to the Automated Attendant (i.e., back to the Call Routing

 

 

Mailbox that initially answered the call).

 

 

 

 

1-16 (valid Call Routing Mail-

Routes to the Next Call Routing Mailbox and plays that mailbox’s

 

box)

Instruction Menu.

 

 

 

Timeout

N/A

Repeats the Directory Dialing Message (to make a new name entry)

 

 

up to two times and then hangs up.

 

 

 

44 IntraMail Features

DSX Feature Handbook

Page 48
Image 48
NEC 1093098 manual Dialing Options Available while Entering a Name, Directory Dialing Mailbox Name Entry Options, Timeout